Pack Tech, Dubai: Does trust exist in business relationships?
Case Write-up
By: Kshitij Sinha, Salil Garg, Kamran Khan, Tania Adhikari
About Pack Tech
Pack Tech is a family-owned, medium-sized, flexible packaging material converting company based in Jebel Ali Free Zone, Dubai. The company was started in 1997 and has grown five fold over the last 10 years. Today, it exports 70% of its products to 20 countries and imports its raw material from five different countries.
The company produces 2 types of products, namely, 38 micron aluminum foil lids & 35 micron polypropylene film labels. 38 micron aluminum foil lids are used for sealing polystyrene, polypropylene & other kinds of plastic containers for yoghurt, fruit juice & water. 35 micron
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Their relationship was based on an informal arrangement of mutual trust and commitment. In addition, Riyaz could not take any action against his technical manager who had helped Ali, because he could not find any concrete evidence to prove the manager’s involvement.
Sri Lankan Agent
Sri Lankan Agent Dhillon, a trader from Sri Lanka, met Riyaz at Pack Tech’s stand at a packaging exhibition in Dubai in 2001. Dhillon showed interest in promoting Pack Tech’s products in the Sri Lankan market. Since the Sri Lankan market was new to Riyaz, he agreed to cooperate with Dhillon and offered the best price and direct service to his customers without any credit facility. Until 2003, Dhillon bought an average of US$20,000 worth of material every month through letters of credit (L/C) and sold it in the Sri Lankan market.
In 2008, the business grew further, reaching an average of US$100,000 per month, and there were few incidents of payment delays on Dhillon’s part. As a result, the total outstanding was US$250,000, apart from orders executed against L/C. Upon realizing this, Riyaz interfered in the order execution process & instructed the sales manager to collect the outstanding amount before executing any new orders. As a result, Dhillon’s customers suffered material shortages. Though Dhillon was a trustworthy person, Riyaz never had complete confidence in him due
This report introduces us to the Plastco Packaging Company, its current operating environment, and the many problems it faces. The report proceeds to identify solutions, and weighs their costs and
On December 11, MD received an order for a total price of $22,100. Barbor Furniture Ltd. (Barbor) provided a deposit of $9,000 which was recorded as revenue when it was received on December 13. Barbor was not billed until January 2. The order was not shipped until after the year end on January 2. The remaining balance owing was recorded in accounts receivable and
Q6. XYZ Ltd is a publicly listed company which has suffered from major sales declines, due to increased foreign completion, and has made a succession of losses over the past three years. During the year, its CEO resigned and was replaced by Chief Operating Officer (COO). The trial balance reveals that sales were $10,000,000 and the company made a loss of $500,000. At what level
When Miller considered Chang’s Clinic to be an opportunity, he desired to research the ability in obtain a loan so he could pursue the American dream. It is loyalty that keeps the dental business alive and growing and Despite Miller being the new guy telling clients to say ah, he anticipated he would grow substantially (50% of 04-05) within the first year. After reading this assumption it immediately told me he’s confident in obtaining the loyalty of Chang’s clients. I’m not a dentist, but I assumed this loyalty was imperative to survival and makes this business profitable. After reviewing the income statement and balance sheet provided, that was determined to be a fair assumption. Chang acquired this
The company’s increase in inventory (illustrated on the statement of cash flows) rose after 1970 and culminated by a drastic increase in 1973. This increase in inventory (especially in 1973) appears to be heavily financed by short-term and long-term borrowing rather than the typical accounts payable. This is a bit unusual and in 1973 (when they acquired the greatest amount of debt equity, their accounts payable decreased. Their sales were not sufficient to offset the large outflows of inventory related costs. Furthermore, Grant’s decentralization was also a cause of their financial woes because rather than corporately controlling credit extension and credit terms, they allowed each store manager to set their own policies (and manipulate them as they desired). This disastrous policy imploded in 1975 when the company had to make a $155.7 million provision for bad debt expense. So not only did the company have substantial debt and bad debt to equity ratios, they were forced to write off about 8.8% of their total sales from 1975.
In the 1990’s Black and Decker had a great position in the market for their products to appeal to the Professional Industrial segment and the Consumer segment but when it came to the Professional Tradesmen segment they were lacking. Their 9% market share vs. Makita’s 50% market share in the tradesmen segment was incomparable. Makita clearly had a better product in the eyes of the Professional Tradesmen. In the Professional Segment most of the people who buy the products are people who need these tools to make a living such as carpenters, electricians, plumbers, roofers, and general remodelers. Black and
The company’s day-to-day operations did not change significantly over the last few years. Average collection period, inventory turnover, accounts payable, accounts receivable as well as cash conversion cycle all went up and down over the last four years but mainly stayed in the same range. So, there is no any significant change in operations. Mr. Cartwright has a very sound control over operations of the firm. Therefore, I believe, the company needs few more years to recover from the debts
Supervisor Fredrik Bet Sayad, Discussed the Incident and Milestone for August month end performance review. Sales goal required 23 sales; actual was Two (2) sales. Rajinder Singh was coached on time management, closing skills, as discussed, in order to reach monthly sales goal. Rajinder Singh told supervisor, Fredrik Bet Sayad, that he had issue Getting Contacts and he will work on time and turf management.
The firm’s accounts receivable ratio increased from 68.71 in 2006 to 74.56 in 2010. This means that it is taking Abbott almost six days longer to collect from its customers today than it did five years ago. Furthermore, the firm’s accounts payable days has decreased from 43.72 in 2006 to 38.22 in 2010. This means that Abbott is paying its suppliers 5½ days earlier today than it did in 2006. A change in the inventory ratio from 8.01 in 2006 to 11.03 in 2010 indicates that it is taking the firm longer to sell finished goods than it used to. The increase in the accounts receivable and inventory ratios, combined with a decrease in the accounts payable ratio, indicates poor working capital management and helps to explain why the firm has increased its holdings of cash and short-term investments. To correct this, Abbott’s managers should focus on collecting cash from its customers faster and delaying payments to its suppliers. To maximize its cash position, the firm would be best served by paying its suppliers in the same amount of time as it collects payment from its customers.
In the novel Feed written by M.T. Anderson, the futuristic world the novel is set in a continually evolving and the characters are overcoming challenges in the technological society. This book focuses on the deteriorating world due to technological advances. The most important technological advancement is the “feed” that the corporations in the future will create. The “feed” contributes to how people participate in everyday activities. Only people who can afford one are able to have a “feed” implant. It is a parallel to today’s modern use of technology and cellular devices. Titus, the protagonist, is a teenager that comes from a wealthy family and is he grows up extremely privileged. He and his friends go to the moon for spring break.
Customers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
J reflects department store chain. This industry is a retail business; therefore, there is a large amount of inventories. This industry also has high accounts receivable because usually customers pay with credit cards which are billed at the end of the month. However, sometimes, customers forget to pay their bills on time, and the bills are brought to next month. Therefore, the collection period is approximately 2 months.
Although the company seems to be profitable, it has faced shortage of cash. It happened due to increase in Accounts Receivable as well as Inventories. On the other hand, Accounts Payable does not increase that rapidly and difficulties regarding cash collection become evident. Furthermore, the cash collection cycle becomes larger (59 days in year 2003, while more than 70 in year 2006).
It is no doubt that the ultimate problem rising in the case is miscommunication. Communication is utmost vital for both parties – purchasers and suppliers- to interact effectively, hence, to conduct business smoothly. On the other hand, it is also a lack of competency of Avion, Inc.’s procurement managers as they were unaware of such obvious changes in volume and delivery time required for operation though they deal with the flow of material on a day-to-day basis. They could not identify the problem, but also did not even bother initiating inquiries with
Apparently, Peregrine had an agreement with the bank that they would collect the receivables from the customers and, subsequently, submit the payments to the bank. Obviously, when the customers did not pay Peregrine, Peregrine either repurchased the receivables or paid back the bank. $70 million of payments were recorded on the income statement as acquisition or investment related expenses. This action resulted in one-time