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Arumugam, V., Chang, H., Ooi, K., and Teh, P. (2009). "Self-assessment of TQM practices: a case analysis", The TQM Journal, 21(1), 46 – 58. Retrieved from http://www.emeraldinsight.com.ezproxy.liberty.edu:2048/journals.htm?articleid=1766744&show=abstract#sthash.TkDGZoZ7.dpuf

Some of the beaches here are - Artola, Alicate, Calahonda, Casa Blanca, El Ancon, El Cable, El Faro, El Pinillo, La bajadilla, La Fontainilla, etc.

“The responsibility for ensuring high-quality guest services and accommodations rests primarily with employees” (Partlow, 1993). Both companies use this motto to guide their team in TQM. The Strategic Group and the Ritz-Carlton understand and implement the TQM concept of managing organizations with a set of tools, policies and procedures that ensure quality production and services. These set of tools are given to employees to succeed and to create and recreate the excellence of the culture in the companies. Stakeholders and top management come to agreement of minds that employees are the backbone of the companies because they are the ones that are representing the company in reflection to what has taught in training and seen by example of upper management. Both companies also believe that when involving employees in the decision making process instead of governing them, employees have a sense autonomy that generates pride in what they do in turn will be present in the way of work and they eyes of customers.

TQM the process for managing quality must be a continuous way of life, a philosophy of perpetual improvement in everything that companies do. TQM is an integrated organizational

It involves the entire organisation including all staff, consideration of all costs and systems which affect quality (Ebert & Griffin, 2013, p.g 252). The process of TQM looks at the poor aspects of quality inside an organisation and then focuses on how to improve these aspects and make them more effective and efficient.

Palm Springs, California is famous for its sunshine, golf and celebrities. However, there is much more to see and do in this stylish and classy destination. The Club Trinidad Resort is conveniently located just a few minutes from the charming and attractive downtown area, shopping outlet stores and Palm Desert. Palm Springs timeshares for sale give you the opportunity to own a home away from home in one of the top vacation destinations in the world. Along with 110 championship golf courses in the area, you will find chic boutiques, more than 600 world-class restaurants, spas, theaters and the famous Palm Springs casinos and nightlife. If you or someone in your family like outdoor adventure, Palm Springs will not disappoint. The Living Desert, Indian Canyons and Joshua Tree National Park are nearby with hiking, biking and much more. You can take the Palm Springs Aerial Tramway up Chino Canyon to the top of Mt. San Jacinto. Kids will

In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work” (ASQ, 2016). TQM can be used based off eight (8) key elements that most if not all companies use. The key elements are customer-focused, total employee involvement, process-centered, integrated system, strategic and systematic approach, fact-based decision making and lastly communication. The first element of TQM is the most important element, which is the customer.

10."Eliminate slogans". Another central TQM idea is that it 's not people who make most mistakes - it 's the process they are working within. Harassing the workforce without improving the processes they use is counter-productive.

This chapter presented the research design for addressing the research questions guiding this study. This chapter detailed the design of the research. Research design, sampling process, data collection and analysis were the main aspects that were detailed. The study was conducted by making use of a questionnaire.

This is a best resort to go with family. The staffs are very kind and makes us feel comfortable. The beach is very clean and appealing. The gardens, gym and the pool are

The Marine Terrace Resort is located on the most famous beach in the world. Every unit has a spectacular view of the Atlantic Ocean and Daytona Beach. When you find Daytona Beach timeshares for sale, this could be your vacation home away from home. You can choose from a one, two or three-bedroom unit with air conditioning, a fully equipped kitchen and a washer and dryer. You will have not maintenance worries and just need to show up and head for the beach or the pool that overlooks the ocean. You will even have a reserved parking space. Your home will have an entertainment system with DVD player and there is a sauna or steam room on site.

So, the research issue is to evaluate the impact of TQM on employee performance. Kotler (2000) stated that TQM is a benchmarking tools for achieving comparative advantage. It runs all the work, control the task for their employee or overall it can be said that, manages all things for the director or owner of the company. There are a relation between management and employee. In some aspects management takes the opinion of the employee and take a decision from their thought. The researcher will prepare the paper based on Marriott Hotel,

The descriptive survey method of research was used in this study with the questionnaire as the main tool for gathering data.

Furthermore, TQM unit offers attractive pay and benefits. It provides employees with the above average financial benefits. It keeps the salaries competitive through engaging in outside salary surveys after every 12 months. After one year, the unit reviews the salaries of their employees individually. Additionally, the TQM unit signs up bonuses, yearly bonuses and generous year-end bonuses. There is also disability and life insurance, retirement work options, retirement planning. The family and health benefits are given to employees by KAUH. However, there is still lack of employees ' empowerment. According to Bolman and Deal (2008),

Total Quality Management (TQM) is an improvement tool that is widely used in many companies. It consists of many aspects including Managing people as well as business processes in order to maintain customer satisfaction. With TQM, Businesses starts to do the right thing from the start and to ensure zero error. Therefore, it is important to learn the principle of TQM and how it acts in organizations with its advantages and disadvantages.