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Patient-Centered Care: A Case Study

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Patient-centered care involves the care provided by nurses to patients and the satisfaction perceived by the patients. There are eight principles of patient-centered care that affect the patient’s experience with healthcare (Perry P., 2011). One of the eight dimensions is emotional support and alleviation of fear and anxiety. A strong sense of coherence (SOC) is a tool that focuses on emotional support from providers to patients; which is one of the eight dimensions mentioned. Healthcare professionals strengthen the patients’ SOC by interventions to help reduces depression, social and emotional loneliness of patients in order to lead them to a better health (Drageset, J., Espehaug, B., & Kirkevold, M., 2012). Patient-centered care is not only important in physically providing the necessary medical help, but it is also important for health professionals to focus on the patient’s mental …show more content…

It is the responsibility of the staffs to give the emotional contact by building up relationships among the residents. When I was working as a student nurse assistant at the hospital, the look on the residents’ faces made me wanted to converse, cheer them up, and make them smile whenever I saw them. Therefore, during lunch time, I sat and talked with them. When they talked about their lives, their families, and their sickness, they looked much better than their depressing look when I took them into the dining room. Humans love to share and talk about their lives, so I felt that they wanted someone there to listen to them and hear their stories. Nurses or any other practitioners are usually busy giving care to patients that sometimes they do not have time to interacting with the patients; however, that would increase the patients’ social loneliness that would lead to

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