Patient Engagement Program Essay

Many healthcare leaders are advocates for, and believe that patient engagement and experience has gained true importance and value in improving healthcare quality, it has easily become the ‘heart’ of the core definition of ‘quality care’. It is clear that patients are able to provide expertise beyond generic feedback on ways of improving the patient experience.

The American Recovery and Revitalization Act of 2009 brought meaningful use of patient records to help increase the improvement of patient care. With certified electronic health record technology, one goal is to improve quality, safety, efficiency, and to decrease health discrepancies. Some more goals are to get patient and family engaged in their care, continue to improve care coordination, and maintain privacy and security of patient health information. In order to achieve these goals, healthcare facilities must continue to stress the importance of patient engagement and to use the patient portal for healthcare information (“Meaningful Use Definition,” n.d.). Patient engagement is defined as a person’s continued participation in dealing

The goal of the organization is to develop a single patient engagement platform across all care settings. This platform should contain predictive healthcare management tools that will empower patients to better manage their health and coordinate with all of their providers.

My intervention is to develop a health coaching model with an assessment tool that evaluates the client risk for admission and also identifies active issues that need to be addressed. In addition, I plan to assess how engaged the clients are in their care by implementing the patient activation measure. Lastly, implementing care coordination to

This essay is based on the Case study of a patient named as Mrs Ford. It will be written as a logical account, adopting a problem solving approach to her care. She is elderly and has been admitted onto a medical ward in the hospital, following a stroke. This essay analyses the care that she will receive and focuses on the use of assessment tools in practice. Interventions will be put in place directly relating to the assessment feedback and in line with best practice.

Patient education and patient engagement in many forms support improved care and reduced cost of care as patients who are engaged with their health care have better outcomes and cost savings for their care. (Centers for Medicare & Medicaid Services, 2015, p. 62771). This project is occurring at Norton Audubon Hospital. Norton Audubon

As per our reading assignment this week, patient communication and education is a critical factor. This is true in readmission prevention as well. I will reinforce the importance of follow up appointments and compliance with medications, I will use the “Teach Back” method. I will engage family in the continuity of care at home. For patients returning to any other facility, I will report a comprehensive patient discharge status to the receiving facility. Unfortunately, the project that I selected involves intangible resources. It will need a great amount of time and money to implement a variety in- between care interventions, such as arranging early discharge follow-up, reconciling medications with other healthcare providers, partnering with other local hospitals or care facilities to assure continue of care, carrying out follow-up phone calls for every single patient discharge from the hospital and proper nurse staffing while the patients are still in the hospital, I acknowledge that the previous resources are beyond my

Along with living longer, American’s are also much more likely to suffer with one or more often preventable chronic illnesses. These conditions account for a significant number of hospital admissions and are associated with frequent readmissions. The Centers for Medicare and Medicare (CMS) reported that 18-20% of beneficiaries experience readmission within 30 days of discharge and these uncessary readmissions cost the Medicare program as much as $17 billion in 2010 (Fox & Felkey, 2013). Due to this data, local, state, and federal organizations have initiated quality improvement efforts targeted at improving transitions of care. Transitions of care involve “the movement of a patient from one setting of care (hospital, ambulatory primary care practice, ambulatory specialty care practice, long-term, home health, rehabilitation facility) to another” (“Transition of Care Summary”, 2014, p .1).

The East Los Angeles College Foundation solicits feedback from the various East Los Angeles College departments, social media platforms such as Facebook and Linkedin, and partnering events with in the surrounding East Los Angeles community. The foundation has utilizes the feedback it has received from the college, students, departments, and partners in establishing a variety of programs. Examples of the programs the ELAC Foundation is offering includes the Hilda Solis D.C. Gateway program and the East Los Angeles College Alumni Association as well as the future joint ventures in creating the East Los Angeles Market Place

“Sir” a nurse whispered to me, “you’re covered in blood, let me help you get cleaned up as you’re scaring some of the other patients.” Looking into the mirror, my 18-year-old self was shocked at what was reflected back. 30 minutes prior, while working on a construction site, my finger had an unfortunate meeting with a saw blade. After cutting my finger, the spinning blade had spattered my body, head to toe, in blood. I was terrified I would lose my finger, however, working in the ER that day, was a highly skilled family medicine practitioner who was able to repair my finger to its full functionality. Although this experience had an immediate impact on me, it would be years before I would realize just how much the physician’s knowledge,

Cultural considerations: Identifies self as “reform Jewish American,” and indicates that he participates in major Jewish holidays including Passover, Rosh Hashannah, Yom Kippur. Patient refrains from certain foods during these holidays (see prior Nutritional (preference usual patterns, 24 hour dietary

It is important to acknowledge the built relationships the patients have with the coordinator, who has specifically allocated a career to raising patient satisfaction scores. So with this in mind, it would absolutely benefit the facility and the patient if this was one of the last familiar faces or follow up phone calls to receive once discharged emphasizing on the importance of follow up, doctor appointments and all medications, while providing outside sources when

Two recommendations that align with the aforementioned solutions are to shift the focus of health care from acute care to chronic care, and implement sustainable disease surveillance systems.

From a patient perspective, patient engagement is the “actions individuals must take to obtain the greatest benefit from healthcare services available to them” (AHIMA, 2014). According to recent research, active patient/provider engagement is associated with reduced utilization of medical services and decreased healthcare expenses and has thus become a main focus of healthcare strategy and finances. Patient engagement can be an influential device in accomplishing the healthcare “triple aim” of improving outcomes, optimizing patient care, and decreasing expenditures (AHIMA, 2014). Nonetheless, complete patient engagement is restricted by several obstacles. Inadequate access to healthcare is an obstacle because some individuals do not have health insurance and cannot afford the cost of care out of pocket. Low health literacy is also a barrier to engagement since many patients do not understand their diagnosis and conditions. Health differences prohibit engagement in that some conditions are seen as more, or less severe than others (AHIMA,

Throughout clinical I have faced countless new experiences. From performing new tasks to having two patients, the last two weeks of clinical have been nothing short of exhilarating. Facing a difficult patient has tested my abilities and how well I am able to adapt to various situations. Moving then to two patients created a busy environment. Having one patient being independent and the other being dependent on me, made for a good balance. However, with the countless medications needing to be administered the past few weeks have been stressful. Learning to manage my time, between the new patients, allowed me to focus on each of their needs. Through this experience I have gained new insight, tied theory together between classes and clinicals as well learned how to handle difficult patients. I have learned where I need to work on, how I intend to better my practice and how I will take my previous experiences and apply them to the future ones. Understanding where I need to improve my practice will give me a better understanding, herby benefiting both my patients and I.