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Patient Experience In Nursing

Decent Essays

Asking, what is the patient’s experience of the Intensive Critical Care Unit (ICCU) can help health care professionals to ensure that even with the advancements in technology and medical interventions, the patient remains at the centre of the care and that technology and intervention does not become a barrier between nurse and patient. The benefit of understanding the patient experience and their needs and expectations is that it can facilitate person-centred nursing care (Dougherty et al, 2008) and will enable improvement through service user feedback. Patient experience could be the most relevant value of nursing care that aims to be both person and family-centred. The value of this for nurses is to gain insight into the total psychological, emotional and physical experience of being the receiver of care and treatment in a place where often, freedom and choice in the moment is declined in an act of non-consensual submission (Cutler et al, 2013). As a healthcare professional it may become less apparent as to what it feels like to stay in ICCU when you are afraid, fearful and unwell. When we are unsure what the …show more content…

According to Wilson (2015) the concept of ‘bracketing’ is a method used to step aside from all perceived opinion and knowledge in order to attempt to see another person’s point of view. Its approach is to ask the following questions; to what extent are the person and the world separate?’ And ‘to what extent does my experience and the other’s overlap’? (Wilson, 2015) This is the personal motivation in undertaking the

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