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Patient Handoff Procedures: A Case Study

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Consistency amongst staff with patient handoff procedures is a critical step in increasing purposeful communication, positive patient outcomes, and top working relationships between healthcare professionals (Eberhardt, 2014). Barriers to quality and safety can be broken down through encouragement of staff to be vocal about particular safety concerns and though encouraging discussion, ideas, and solutions to such problems. A particular new idea to me that would be useful in a smaller unit is an action board, which allows anyone to write down a particular quality or safety problem (Steelman, 2014). Initially, the problem would be in red ink, which would alert the staff that this was a new problem. Then a staff member would be chosen to take
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