preview

Patient Interview Paper

Decent Essays

I had the pleasure of interviewing one of our dynamic director, Mrs. Beth Rozak, MBA, BSN, RN. As the current director of the Neonatal ICU and Pediatrics at SSM St. Mary’s Hospital Medical Center in Madison, WI, Beth have had serve in many roles in the organization. Employed at St. Mary’s for the past 15 years, she started out as a nursing assistant/monitor watcher on 8 south west (medical floor). After obtaining a Bachelor of Science in Nursing (BSN) from Edgewood College, in Madison, Wisconsin, she then transfer to 4 east (a medical, cardiac unit). Where she worked for a few years before transferring to ambulatory nursing (a staff nurse on the surgery and procedure center unit). After earning her MBA from Warden University, she took on the …show more content…

The vision of the Franciscan Sisters of Mary was to provide compassionate and expert health care to every patient who enters its doors. The vision and mission statements of the organization is dated back to the founding members (sisters) arriving from their native land in Germany with a clear mission and vision. They believe in providing exceptional care through the healing presence of God. Besides, with a clear mission to serve God by tending to the poor and sick. Beth also mention that in reflection. The hospital mission and visions set a tone for decisions that are made by leaders. Beth also inform me that, even though there might be some disagreement with decisions that are made in the organization, nevertheless, reflecting on who we are as an organization, besides, our founding missions and values, they always conclude on what is best for their patients (number one priority). Moreover, the hospital encourage and allow previous patient to help in decision-making. An excellent way of getting the community involve. In addition, the organization have created an advisory boards, with different representatives from the community, all in the name of transparent communication. Furthermore, previous patients of the organization are invited to leadership meetings to explain his or her story. Something that is used as a key for improvement. Listening to

Get Access