Patient Nurse Interaction

Establishing effective communication with the patient is a critical factor in promoting patient quality care. Good communication is fundamental when providing safe and effective care at the beside in order to increase the quality of patient care. One of the many communicative barriers that exists between patients and the healthcare team are language barriers. Language barriers are considered an initial problem of translation or code-switching. Individuals who speak different languages require a certain code breaker in order to facilitate effective communication (Gregg & Saha, 2007). Furthermore, language barriers may hinder the quality of patient care and interfere with optimal clinical outcomes. According to Happ et al., 2011, nurses have the unique responsibility to engage in communication with patients and have control over the timing and method of communication. Evidenced based interventions such as communication boards are needed to improve nurses’ communication skills in order to achieve effective communication.

Spanish is the second language in the world. With this being said, nurses that work in hospitals in all parts of the country will come in contact with patients whose primary language is Spanish. I believe it is very important to always respect the patient even when we cannot understand them. making eye contact, speaking slowly and clearly, using simple words are all ways to show our patients of a different language respect. The best way for nurses to improve communication with Spanish patients is to know and learn the language. Hospitals should offer free Spanish classes to employees or be able to take s Spanish class at a local community college. Nurses could also recommend our patients to Spanish speaking physicians.

The nurse I chose to interview has been a family friend for a while, as she has worked closely with my mother for several years. She is the first nurse I met when I decided I was interested in going into the nursing field, and she is actually the person who encouraged me to apply to Truman State University’s nursing program. I was confident that she would be able to share her capacity of nursing knowledge and wisdom with me when I asked if I could interview her. I will expand on our interview which took place in her office at work throughout the next couple of pages, and to keep confidentiality, I will allude to her by her initials, J.W.

In 2004 my grandmother and I moved from Haiti to United States without a speck of English in our language. After few years living in the states, my grandma started to get ill and she had to seek monthly medical assistance. At the time, my mother was working multiple jobs and I was a full time undergrad student that lived on college campus. Our busy schedule posed a challenge for us to bring grandma to her medical appointments. Most times it was hard for us to find someone to go with her and assist her with language translation. When it was time for her to go by herself, the health providers would have trouble finding a professional translator on the spot to assist my grandma. This became a repetitive problem and my grandma’s case was not getting any better. If she had the ability to communicate with her provider using her own language, she would have been able to be more expressive about her symptoms and the doctors would have assisted her to her needs. Just like my grandma, many people that speaks little to no English, are having trouble interpreting their medical diagnosis and communicating with their healthcare providers.

Can you imagine the how the healthcare industry would be without language, what seems to be impossible to imagine is the everyday reality of some patients because of their native language. Language is a major contribution to the health disparities that some populations face, because it makes it difficult for some patients to communicate their problems as well as understand the care they provided. Language contributes to the health disparities that some populations face because it creates a barrier between the patient and the care provider, making it difficult for a patient to receive proper care. Language barriers create a communication gap between a patient and a provider, forcing the patient to feel misunderstood and unable to trust his/her provider to properly care for them. I come from a family that speaks more than one language, so I have seen the impact language barriers can have on someone who doesn’t speak fluent English.

For example; If a patient does not speak the language of which country they are in, interpreters or translators may be needed in order to help communicate with people from the local area. These are important to keep the person informed about what is happening and what is going to happen. Supporting individuals to express their needs and

(Baillie 2012) explored adult nursing experiences of caring for older people with dementia in acute hospital setting, the findings of this study, suggested getting to know the person and building a relationship, using comfort as a main source of building a trust between the patient and yourself. This study highlighted the need to be approachable, and within the confines of hospital routines. This study allows one to conclude, that certain patients would require a different approach, and in this setting a senior patient with dementia would require a certain level of intimacy which would allow you to build this

Series of interaction amongst nurse-patient and researcher-participant stresses the importance of relationship in an interpersonal process. The nurse-patient and researcher-participant are characterized by their own professional relationship including their own unique features in accomplishing goals. In this paper, I will examine their differences and similarities within the context of interrelationship.

This report aims to discuss the communication observed between the Nurse and Patient portrayed in the video. There are two scenarios in which the Nurse addresses the patient’s concerns. The patient’s response is influenced by the Nurse’s approach. In a health care setting, a personal, empathic yet professional approach is most effective in communication from Nurse to Patient. Furthermore this report assesses the therapeutic techniques used by the Nurse to effectively interact with the patient.

I see many challenges in regards to providing care to patients that do not speak English especially in the healthcare realm. From the very beginning we need to know what is wrong, what happened, how long it has been going for, what medical history they have, allergies, and medication taken. How can we treat what we do not know is wrong? In order to probably do some root cause analysis you need to drill down and see what is going on, which cannot be done if you cannot communicate. Also, you do not know what I making things better. These non-English speaking individuals will have unmet needs because of my inability to

Henry Perowne’s visit to his Mother’s nursing home really resonated with me. This was mainly because I have a personal connection to this story. Less than two years ago, my Grandmother (my father’s mother) was admitted into an assisted living facility. Just like Lily Perowne, my Grandma’s health has also slowly been deteriorating, and while not as severe, she has shown symptoms of memory loss. So, as awful as it sounds, I can really understand the difficulty that Henry faces as he gather’s himself to go visit Lily. I am always a bit reluctant to visit my Grandmother, and I’m not entirely sure why. Initially, I thought it might be because her current condition is not one that I wish to remember her in. I’m not sure that is true though, because

It is important to approach the patient in the appropriate manner to prevent jeopardizing the nurse-patient relationship. The first step a nurse should take is to eliminate any communication barriers. Most Arabs can speak fluent English, but it may be necessary in some cases to facilitate an Arabic interpreter. The nurse should then document the interpreter as an intervention in the patient’s chart (Khalifa, 2012). In the case of the patient not speaking fluent English, the nurse should be aware of nonverbal cues and implement strategies to successfully

Nurses encounter many different perceptions during a single patient interaction. Understanding each patient and their situation centers around understanding those perceptions. Perception is a way of regarding, understanding, or interpreting something; a mental impression. This paper will outline the main tenants of regarding, understanding, or interpreting.

In September 2013 a study by Janis Tuxbury was published researching the presence felt among telehealth nurses with their interaction with their patients. This study was a qualitative study, which employed interviews of the nurses as the basis of data information. In this study, they asked the nurses to specifically report instances with their patients that signified presence while delivering care and education. Tuxbury defined presence as a flow of communication between the nurse and the patient that benefit both the nurse and the patient. The study further defined the process of presence in telehealth as the call, the response, the choice to participate in dialogue, meeting, relating, and, lastly, presence. The stage of meeting was truly

For this visit summary, I have interviewed a 90-95-year-old assisted living resident that will be re-named Joyce for the purpose of this paper. Before constructing the interview, I was very excited and anxious to meet the resident I was interviewing for the first time. Upon arrival, I was put to ease once meeting a genuine elderly woman in the lobby that was just as excited to meet me for the first time. When reflecting on the interview I am glad to have had prior knowledge on therapeutic communication of older adults. I had seemly used all of the tips that the book had highlighted. These tips include attentive listening, authentic presence, clarifying, keeping focus, and providing intervals of silence (Touhy & Jett, 2016, p. 67).