Patient Satisfaction Team

The textbook says that during the forming stage - first stage of group development - is characterized by a great deal of uncertainty about the group’s purpose, structure, and leadership. Members “test the waters” to determine what types of behaviors are acceptable. This stage is complete

Teams have become very common and effective since they have proven to be effective in areas as cost reduction, developing new and innovative products, and improving quality (Effective Human relation, 2008). Team development is supported, in fact, required by almost all managements today, but still it may take quite a long time for the members to learn the task and activities and to fit themselves in the particular environment. Team work may vary as the organization or company varies. Team work involves a lot of important aspects such as relationships, cooperation, learning, leadership etc. since a team works together in

A team is a type of organizational group with independent members. They share common goals and work together to meet these goals (Northouse, 2016). The organization where I work has teams at various levels for maximizing the success. These teams include, core teams, coordinating teams, patient aligned care team (PACT), contingency teams, ancillary teams, support and administration teams (Veterans Health Administration [VHA], 2015). Some of these teams have interdepartmental members while others have intradepartmental staff. Successful teams have a concrete blueprint and that contributes to their effective functioning. There are several factors that affect these teams irrespective of the level. The factors comprise the presence of a clear task, separation from non-team members, authority, and stability. The factors like working conditions, team process and bridging the gaps are concerns for the executive level. The complexity of the task, individual skills and their diverse specializations affect the selection of the team members. The team’s meaningful interactions decide their success. Independent teams can help promote friendly competition within the organization and lead to better staff performance. An efficient leader can design and launch an effective team through careful planning and selection of the right members. He/she keeps the factors that affect the success of the team in mind when designing the teams. The patient care units

Forming is the stage when a group initially need to come together and get to know each other, then the team sets a goal. This is when the

Teams are essential to health care because it has been suggested that "each team member's abilities, skills experience, attitudes, values, role perceptions and personality – all the things that make a person unique and they also determine what they are willing and able to contribute, their level of motivation, methods of interaction with other group members and degree of acceptance of group norms and the organization's goals"

Teams are an integral component of organizational success. They take on many forms and functions and can have various structures. Teams also conduct a wide variety of projects with goals of innovation or mitigation. An example, from my experience, of a project that required the execution from a team was the establishment of a finished goods inventory program within a paper manufacturing company. A project of this magnitude required that a diverse and multifaceted team be assembled.

The overall lack of attention when others were talking was also something that showed a lack of respect. On two occasions during the meeting the executive director attempted to return to what they were talking about before distraction began, the only ones who reacted were myself and the two nurses. Although there was a designated leader of the meeting before it began, the executive director, there was a lack of leadership shown throughout that was evidenced by allowing jabs to be thrown, not requesting phones be put away, and not encouraging input on care planning interventions. While there was an agenda prepared for the meeting there was a lack of organization. On two different occasions the “what point are we on now?” question was asked, off topic conversations such as “what are they serving for dinner tonight?” were asked, and the nurses who attended did not review care plan notes before the meeting which is required. Because they did not review their notes they often shuffled through paperwork to find what they were looking for.

Patient satisfaction is a driving force in today’s health care system. Incorporating the patient in their care will help with the patients healing process as well as encouraging the patient to be more compliant with their prescribed care. Bedside reporting is a practice that some organizations have incorporated in their standards of care. The patients care does not stop when the nurse’s shift ends. Therefore, it is important for the patient’s information to be conveyed accurately to the oncoming nurse. Conducting shift reports at the bedside allows the oncoming nurse to both visualize and interact with the patient much sooner than if the nurse had received report in another manner. Furthermore, bedside reporting allows the patient to interact with both nurses; and allows them to see that their care is being properly managed. This type of reporting also allows the oncoming nurse to ask questions, as other methods of shift reporting limits the oncoming nurse from interacting and asking questions of the off going nurse. Patient satisfaction as well as accurate transfer of information and patient safety is a crucial part in providing quality patient care.

Stage one of his model is the Forming stage, where the leader must be prepared to answer many questions about the team’s purpose and objectives. Usual team processes are often ignored and there is also a high dependence on

In the past, a team that comes to mind is a clinical treatment team several years ago that I was a part of as a manager. A treatment team consisted of social workers, clinicians, group home staff and parents. One particular client that I was working with came to the group home with oppositional behaviors, running away from home and very aggressive. The client was untrusting of adults and hated attending school. The group home was a very structured setting with staff that worked in shifts to supervise the clients and work on their treatment goals. The treatment team met every thirty days to review the progress of the client to determine if the client was progressing or needed higher level of care. After months of working the program, attending

At Grinnell Regional Medical Center (GRMC), there are a variety of teams that make up the organization which includes the hospital and outpatient affiliated clinics. Due to the diversity of healthcare services that are provided at GRMC, a team leadership approach is essential to the success of the organization. According to Northouse (2016), leadership is “a process whereby an individual influences a group of individuals to achieve a common goal” (p. 6). Through this process, leaders help to create vision and direction for the team while engaging others on the team through motivation and inspiration, to reach a common goal (Northouse, 2016). In this paper, we will discuss the steps necessary to create more successful teams at various levels

A search through MEDLINE, and PubMED, with the search terms, teamwork, quality, safety, TeamStepps, collaborative work, communication and interdisciplinary action. Initially I used the years 1999-2013, which provided more than a thousand of articles. This was narrowed with inclusion criteria of the dates 2005-2013, in acute care, full text, and written in English, which produced greater than 400 articles. Further screening with the assistance of the facility librarian, for the purpose of this

At times, with certain things, my patience level is not as high as it should be. I tend to want things right in the moment. Even though I am not patient, it can still have a good impact on my work. Because I am not the most patient person, once I start working on an assignment or something, I always am impatient and want to finish it right there and then. This could be seen as a good attribute because I always finish work quickly once I have started it. This could be a good asset to your company because there are many people out there who are very relaxed and take long breaks on work. I am the complete opposite of those people, and I am impatient when completing work and wanting to finish it quickly.

Teams are more than just groups of people assembled in the same area, they are a collection of individuals dedicated to a common purpose and with a series of detailed performance targets, working together with complementary skills. Teams of people are encountered in various scenarios, not just in the workplace, but also throughout life, such as sports, associations, charities and voluntary services.

Teams are a part of everyone's life. For example being a member of a family team, church, school, community teams or project team within an organisation. It is therefore important that we understand how to function effectively as a team member.