Patient Training: A Case Study

Counselor received a call from Deanna, Alyssa's mom apologizing for not contacting this counselor sooner. She stated she is a little upset as the doctor stated she would fax over the paperwork after their last appointment. Deanna stated she would call the doctor to see what's going on. She stated that if she can't get a hold of them, Alyssa has another appointment on 8/22 and she will be sure to physically get the paperwork and send it to this counselor. She stated she would keep this counselor updated.

The process for documenting patient care as a vital part of nursing practice had been recognized way back when Florence Nightingale started and formalized the process. She pioneered the development of forms that helped nurses and other caregivers to communicate well and effectively (Abbott, 2003). Charting in its many forms like technology, have evolved over time to meet the ever changing needs in healthcare practice yet little has changed in the actual format of documentation until the arrival of computers were introduced in the late 20th century.

Ashley is a friendly and experienced Customer Service Rep. She is currently still with CareSource, but her hours have been cut drastically and she is now only on-call and she would like something more reliable. She is responsible for inbound and outbound calls providing service to members and providers. Prior to that, she was with Preferred Companies as a Customer Service Rep assisting Medicare/Medicaid patients. She started with that company on a part-time basis while working at Stericycle and then moved to full-time once Stericycle ended. That company ended up closing. Before that, she completed a long term assignment through Kelly Services at Stericycle in a high volume inbound call center. Bams Janitorial was her mother’s company where

On Friday July 10 2015, Blank looked at her cellphone, I assumed she had received a picture from someone, from her respond from looking at her phone. After she received the the picture she began to ask around the medical record chart room , did anyone. Want to see the picture she had. Received. I decline, due to her actions concerning the picture. She proceeded to ask other staff member did they want to see the picture and majority of the staff members looked at it. Once I realized what type of picture they. Were looking at I told her to stop that madness and she should put it away or delete it. I assumed she felt it was ok to show the picture, because she had been conversing and laughing with them all day. I personally do not indulge in showing

I did not meet with Pt. , I was paged by Lisa Micciulla, front desk in the emergency room to please come to the ED concerning an "urgent" situation regarding this Pt. When I arrived in the ED registration area an MGH Security personnel stopped me to talk with Pt's daughter, Charlene McDonald. Pt's daughter explained she was not being allowed to see her father, who she understands was brought to MGH for surgery after a fall. Explained to Ms. McDonald, I was aware of Pt having a gaurdian, and that there was a court ordered visitation schedule between Ms. McDonald and Pt. She reported this was an extreme situation and she showed me text messages she had sent to Pt's guardian, Attorney Tine Hajjar. I advised I could not allow Ms. McDonald access to Pt. Based on the order from probate court. Ms. McDonald has visits with Pt on Monday, Wednesday, and Saturday 11:00 a.m. -4:00 p.m.

The general goal of this teaching is for the client to be able to breastfeed in the proper manner and to understand the benefits of breastfeeding in order to prolong breastfeeding for as long as

On Monday, September 14, 2015 at approximately 12:45pm Kathleen A. Kane provided me with information pertaining to Mr. Sutherland whereabouts. According to the hospital records Mr. Sutherland return on 9/11/15 to the hospital and was admitted to 5-Central room 236B located in the Greenberg Pavilion.

establishes customer's legal and statutory rights; establishes organisation’s legal and statutory responsibilities; products and/or services must meet regulations and legislation; staff need to follow clear procedures in order to remain compliant; organisations must have clear procedures in place and staff should be trained in these

Business Law-Law Business and Society states that torts are, “civil wrongs not arising from contracts.”(McAdams. P. 278) Torts involve a breach of duty resulting in loss and or injury. Negligence is defined as, “situations in which harm is caused accidently, and no intent is present.” (McAdams. p.279)

When I arrived DD was in a meeting with her behavioral specialist. I was informed that DD informed staff and her behavioral specialist that I allow DD to carry her own money. I do not allow DD to carry her own money nor did DD carry her money while at Denny's. DD's behavioral specialist was at the house and conducted a meeting. DD has been well behaved. DD completed her dishes before we visited wintergreen. DD was well behaved at wintergreen and politely asked to leave. DD has been well behaved and cooked dinner around 5PM. DD cooked spaghetti and sauce. DD took her daily medication and went to sleep. DD is currently

The behavioral and chemical dependency hospital I worked for was 70-bed hospital employed mental health technicians, nurses, social workers and doctors. One day I received a call from one of our mental health technicians who informed me that her colleague is “having an affair” with one of our patients. According to the claim, the night shift mental health technician witnessed what seemed to be a shadow of the technician performing inappropriate sexual acts with the patient. Two of our technicians supposedly witnessed the incident during their night shift. One witness stated that our technician made a comment about being in love with the teenager. After learning of the incident, I tried to reach out to the accused to understand her side; however, I was unable to reach her because she has been calling in sick. I later learned that the patient involved was only 16 years old and our mental health technician was in her early thirties. The sixteen year old patient was released from out hospital shortly after I learned about the incident and some claimed that our mental health technician picked her up and took her in. I reached out to the technician once again to start my investigation and I was successful in setting up a meeting with her. She arrived thirty minutes before and seemed very upset when she came into the office and said “I quit” slamming her hand on my desk and

It is very important for the Nurse Practitioner (NP) to know how the employer is billing for NP services. There are several different ways for the NP to get reimbursed for the services they render to their patients. The reimbursement method can get complicated, and the NP must be aware of the rules and regulations prior. For example, “Medicare will pay 85% of the physician rate for the services”(Bupper. C, 2011), when the NP renders service and bills by using their own NPI. However, if the NP is working with the physician, the NP can bill under the physician’s provider number, and acquire reimbursement at the full rate. This can get complicated because there are certain rules and regulations that would need to be followed. See below:

Improving patient care is a process that always has room for improvements. It is important to make sure patients receive the best quality care available. "Studies suggest that high quality patient care relies on careful documentation of each patient 's medical history, health status, current medical conditions, and treatment plans" (Glandon, Smaltz, & Slovensky pg.3). To help with the process of quality care for patients HIPAA laws have been set in place. "The Administrative Simplification provisions of the Health

About 2:30 in the afternoon, M.E. was in her patient’s room and J.P. confronted her in front of the respiratory staff and students that were present about why she was/wasn’t doing certain things and what was making her so slow; J.P. caught M.E. off guard and was very abrasive, belittling and verbally abusive; M.E. felt attacked and embarrassed, especially since this behavior took place in front of colleagues. J.P. felt frustrated that M.E. was not more competent and efficient in her care and confronted her about it. After the confrontation, there were no words spoken between the two of them for days and even though months have passed, there is still an obvious tension and unresolved conflict between these two individuals. There is currently a noticeable effort being put forth by both women but the conflict they experienced is not yet fixed.

Healthcare is one of most significant issues that has been discussed and is being discussed at all times. InFree trainings in healthcare fact, it is one of the most important issues and adequate training should be imparted to make sure that every individual can take care of his or her own health. There are many factors that get under the sweep of healthcare. Any community college would offer trainings on healthcare at high rates. There are free trainings in healthcare and students seeking for such opportunities can avail of these opportunities. Such students that have won scholarships or grants can enjoy the free training programs on healthcare. The opportunity is open for those as well who are willing to enter a work exchange program.