Patient Web Portal Analysis

Decent Essays
The patient web portal has brought about many great benefits for patients across the healthcare system. One of the main noted and the most significant benefit of a patient web portal is the ability for patients to get more involved in their healthcare decisions through communication with their healthcare providers 24/7 (Alfano, 2016). As a registered nurse, I have observed patients' excitement on discharge from the hospital when they are informed about the patient web portal and how they could easily access their medical health records, contact their Physician (for any post-operative issues for example) at the convenience of their home without the need to drive to the hospital to pick up the hard copy. Hence, implementing the patient's web portal in a…show more content…
• Send prescriptions to pharmacies without the need for a physical copy. Patient/member web portals are becoming more mainstream in today's healthcare industry because of the advance in internet web-based services as well as the rise in health information technology. According to Miller (2009), the growth in internet access in today's healthcare practices has driven an increase in the use of patients web portal by many healthcare organizations (both nationally and worldwide) due to its much-secured interface and broader features compared to e-mail. The HIM professionals are in a great position to provide essential role with the management of the patient web portal; and there strong base knowledge in health IT are central to the daily management and function of the portal (Dixon, A).Their roles include and not limited to: • Development and maintenance of organizational procedures, policies, and guidelines as it relates to the management of patients' medical health records. • Supporting research in identifying and responding to the queries generated from the use of the portal both internally and
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