To: General Manager
From: Consultant
Date: January 30, 2012
Subject: PCL Control Sustainability
Introduction
PCL is a European consumer electronics and healthcare company that has recently entered China. They have a wide variety of televisions, DVD players, PC monitors, audio products and PC peripherals. PCL is able to compete within the consumer electronics market as they have low prices and a large network of distributors. PCL uses innovation to stay ahead of competitors and keep up with the latest technologies. PCL is currently in the growth stage and they need to maintain continuity. PCL organizational objective is to implement controls without having a detrimental effects on relationships with chain retailers and dealers. PCL
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Behavioural Controls
Return Process
In regards to the return policy set in place for the return of merchandise, only products that are deemed functionally defective are accepted. These returns must be returned within 15 days of purchase. In the short run, these action constraints were very effective solutions to the high return rate, however these behavioural controls must be analyzed in terms of tightness and sustainability. The action constraints put into place by the second cross-functional team are congruent with the organizational objective of enforcing a stricter return policy. At this point, the current action control system has a clear definition of actions and is understandable by the salespeople and the ASC. However, the current control system is not sustainable because it lacks completeness – there is very little action tracking. There is no incentive for an individual in the ASC team to properly inspect returned goods if accountability is unassigned. In consequence, a possible solution is to have all parties sign off on the customer return record, as the respective merchandise makes its way to the repair warehouse. This would include signatures from the salesperson that accepted the return, his/her supervisor, the cross-functional inspection team, and the respective member of the ASC. This not only adds accountability to the individual employee, but also provides a
| Matching 1. Strength the brand awareness 2. Develop new functional products which are more suitable for Chinese market 3. Hold promotion
The substitute products, that may take a portion of the market share away from the consumer electronics retail industry, do not create a huge or direct hazard. Today’s society and culture place a big emphasis on technology and it is highly reliant on electronics. The bargaining power of buyers for electronic products is extremely low because the buyers primarily consist of a weak and divided group of individuals, and technology has became a vital need for most people.
By responding to the new online challenges, while keeping some retail stores, they have the ability to regain their dominance in their retail segment. This paper discussed how Best Buy uses the differentiation strategy to keep its competitive advantage in the market. It will also talked about the population segmentation that Best Buy uses to market its products and services, and how segmentation is changing due to internet sales. The paper concluded with improvement strategies that Best Buy should implement to remain a competitor in the online sales market. With the proper competitive strategies in place, Best Buy can remain the “best buy” in electronics for the future.
Michael Harris Jr. Comparing Sustainable Operations The primary objective of this research paper is to compare two companies on their environmentally sustainable operations, which includes sustainable product design, sustainable processes, sustainable buildings (LEED), ISO 1400 certification, and sustainable supply chain management. In addition to sustainable operations, social responsibility initiative will be discussed for one or both of the companies. The two companies for this topic are Harris Teeter, an American supermarket chain based in Matthews, North Carolina, just outside Charlotte (3), and Food Lion, a grocery store company headquartered in Salisbury, North Carolina, that operates more than 1,100 supermarkets in 11 of the South-Eastern
New entrant in the electronics and IT industries are confronted with relatively more difficult entry to the international market due primarily to highly aggressive competition between and among large corporations. It is common knowledge that business operations and facilities that characterize both the international IT and Electronics industries are very expensive and sophisticated. Such factors serve as strong barriers of entry to the industries where HP-Compaq belongs.
Next, another key internal control weaknesses in the Huntington unit’s operations is the failure to coordinate an up-to-date accounting system used to provide an actual or accurate account of inventory because we was identify that each goodner sales outlet maintaining a computerized accounting system. These systems also typically made according to a standardized format and not develop for specialized for the company. These systems is ready made. Beside this, we also found that the unit’s sales manager and two representatives had unrestricted access to the accounting system. So, since the large volume of sales and purchase transactions always swamped the bookkeeper . Then, sales representatives also frequently entered transactions directly into system. Furthermore, another key internal control weaknesses in the Huntington unit’s operations is the lack of security needed to safeguard the assets sold. Company failure to restricted the security. We have identify that the sales representative (Woody Robinson) taking an advantage and routinely stole the inventory and kept the proceeds. Woody Robinson also continuing stole in various ways. In some cases, Woody Robinson charged merchandise that he was sold for his own benefit to the accounts of large volume customers. So, this techniques makes inventory balance in the Huntington facility’s accounting records. We also identify that Woody
N.V. Philips (Netherlands) and Matsushita Electric (Japan) are among the largest consumer electronics companies in the world. Their success was based on two contrasting strategies – diversification of worldwide portfolio and local responsiveness for Philips, and high centralization and mass production for Matsushita.
Imagining a world where all the resources are abundance: we get what we want, we create, we consume, and we destroy.
As requested, we has prepared an economic Study Report of David Jones analysing this company business operations and evaluating how their long-run business viability may be affected by the sustainability practice they adopt in their business operations.
many years. This paper will explore the various methods employed by this mega retailer to
"As new products are introduced into the world market, there is increasing competitive pressure to save money by developing one product for everyone. Therefore, the company that can establish its standard as
The CPD perceived three main opportunities: leverage the product brand, leverage marketing & manufacturing competencies and capitalize on China’s post-Cultural Revolution.
Best Buy is an international, American based, consumer electronics company, based in Richfield, Minnesota. Best Buy is largely concentrated in the United States, but has stores also in Canada, China, Puerto Rico, and Mexico. For many Americans, when they need to buy products from as large as a television, to as small as a DVD, Best Buy is the one stop shop. Like any large company, to stay successful, Best Buy needs to stay up with the times and continuously innovate. If Best Buy just sits on their success without paying attention to the competition, they will fall behind, and not be profitable. This paper will go through what Best Buy
In today’s market place, the competitive advantage is that customers are more focused towards in consuming the products they buy to have a better experience (McMillan,2006). Following the idea of offering the most-favoured customer policy, cheap and lower prices along with the most reliable technology to its consumers resulted in great customer satisfaction and fulfilled the commitment of providing the ultimate shopping experience. On the other hand, Circuit City sticks to their approach of testing new ventures and focusing more on increasing their sales figure ignoring their rivals for a longer period being the market leaders in the technology field (Chen, 2011).
In the component market, integrated circuit technology is threat of new entrants. The growth of integrated circuit technology makes existing component market shrink. EPD has taken aggressive moves to protect its market share from competitors and new entrants. Therefore, in existing market, EPD needs a cost reduction effort more and change their business model into low-margin high-volume business. It means that they should change their evaluation system; the plant should maintain 40% of gross margin. Additionally, they need to introduce new products into market to acquire new source of revenue. EPD has not built the clear strategies and shared them with employees.