Penn Foster Exam 05002200 Essay

1819 Words Mar 11th, 2014 8 Pages
PLEASE NOTE: WE DO NOT ENDORSE CHEATING AND ENCOURAGE YOU DO GAIN KNOWLEDGE BY OWN
WORK. YOU CAN USE THIS ESSAY AS A SAMPLE OR AT LEAST MAKE IT SOUND LIKE YOU. WE
RECOMMEND YOU READ IT.

05002200 Organizing, Researching and Illustrating your Material

“Step 1”
Methods:
Conduct investigation in the branch through:
● Request initial explanation from the branch manager regarding the issues that the branch is encountering, on the first day of branch visit.
Requesting an explanation from the branch head is imperative before communication with anyone else in the company. The branch head is responsible for the overall performance of his branch and as a branch head, he should be held accountable for whatever issues his branch is
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I expect to gather information on how employees evaluate all aspects of the branch’s operations, and on how clients evaluate the branch’s service performance.



Conduct interview on some employee executives and employees individually.
The purpose of the interview is to confirm the result of the survey. I can gather other

PLEASE NOTE: WE DO NOT ENDORSE CHEATING AND ENCOURAGE YOU DO GAIN KNOWLEDGE BY OWN
WORK. YOU CAN USE THIS ESSAY AS A SAMPLE OR AT LEAST MAKE IT SOUND LIKE YOU. WE
RECOMMEND YOU READ IT.

05002200 Organizing, Researching and Illustrating your Material

information that was not raised on the group interview, perhaps because of job security. I expect to get a deeper understanding of the problem and to get opinions of how to resolve them based on individual perspectives.

Step 2: Gathering Information
Step 2A
“Employees”
Are you happy with your employment?
I expect to learn how many employees are happy and how many are not, with their job. What are the possible reasons for your employment satisfaction/dissatisfaction?
I expect to learn what causes their satisfaction/dissatisfaction. In this question, I trigger employees to share the problems they may be experiencing.
3. In what aspects of its operation, do you think the branch should improve? Please list them and provide your reason/s why.
▪ I expect
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