Performance & Compensation Management Annotated Bibliography

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Denrell, J., 2005, ‘Should we be impressed with High Performance?’, Journal of Management Inquiry, Vol. 14, No. 3, pp. 292-298.

This article discusses the common assumption that high performing firms have efficient management and organisational processes thus differentiating themselves from lower performing firms. The article argues that this actually may not be the case and that high performance in firms may actually be the outcome from several variables such as: economic factors; luck; risk taking; random variables and chance events such as larger resource allocation; and/or incompetence such as a result of mistakes.

The author strongly emphasises the main focus of the article which is that due to economic and several other
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In addition the study also provided areas of considerations for organisations looking to better manage the challenge of cultural differences and team based expatriates assignments.

Park, E.J. & Huber, D.L., 2007, ‘Balanced Scorecards for Performance Management’, The Journal of Nursing Administration, Vol. 37, No. 1, pp. 14-20.

This article describes the benefits and concerns of adopting balanced scorecards as a performance management tool to meet organisational missions and strategies. It discusses the areas of: financial, customer, internal business, and learning and growth perspectives and how they relate to balanced scorecards; the principles involved in using balanced scorecards; how balanced scorecards are beneficial for an organisation; the administrative support required; and the outcomes that can be achieved from employing balanced scorecards as a performance management tool.

Although the article does however focus predominately on the implementation of balanced scorecards in healthcare organisations, the approach and topics are still beneficial for other organisations and industries to adopt and implement. In particular, organisations will find that working through the suggested steps for implementing a balanced scorecard approach to help to create a balanced view between financial and customer perspectives, as well creating an administrative tool which can assist in increasing quality,

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