Performance Indicators For Evaluation System

Performance Evaluations are a headache to many managers in the employment community. They can make it difficult to have a great workplace connection. In addition, they make it hard to accomplish goal performances. The performance evaluation system is a dislike process by em-ployees and their supervisors. According to Chan & Yung (2002), “The performance evaluation is quite subjective since it relies on the individual judgements of supervisors who have different per-ceptions of the process performance” (p. 237).

While yet to be proven commercially, the PI process claimed to be easy and cheap to incorporate into the

Marketing: - it is making customers aware about products and services of organisation through communication, market research and advertisements. (google search, 2015)

The validity and effectiveness of the patient advocacy program can be measured using key performance indicators or KPIs. KPIs are defined as a “set of quantifiable measures that a company or industry uses to gauge or compare performance in terms of meeting their strategic and operational goals” (Investopedia, 2015). The KPIs chosen for JPS should reflect its goals. As shown in the Fishbone diagram, healthcare providers are tasked with multiple moving parts such as patient care, facility management (environment) and emergency room conditions. Therefore, the three KPIs that will support this process change and continuously measured to success are time to healthcare, lab turnaround time, and ER waiting times.

Chip your overall performance as always is exceptional in all areas, but one. Continue doing your best each and every day as you always do. Over time your handle time will come down as we listen to calls together where you can see what areas you can reduce your calls by a few seconds which will add up to minutes in turn bringing your handle time into goal. I am so very proud of you! The hard work and dedication you put into your work never goes unseen by me, the others supervisor, or Payne.

Ever since companies began manufacturing their products in large quantities, they have needed to convince consumers to buy the product. Before WWI, most consumers were happy to purchase a manufactured product because it was cheaper and convenient. However, as more companies began offering more and more goods, businesses needed to stand out from the crowd in order to make a sale. Over time, Marketing has changed and evolved to become an integrated function of many companies today.

Responsibility centers are centers that control the financial cost of the organization. Responsibility centers are critical to the success of an organization. Organizing responsibility centers is a strategic method used to separate units within an organization, and each group upholds its financial responsibility under that particular manager. The goal of the responsibility center is to increase control efforts, in turn, the organization is easily managed. One significant aspect of each responsibilities center is it allows decision-making since the manager has control overspending earning and investing.

Key Performance Indicators (KPIs) are quantitative and qualitative measures used to review an organization’s progress against its goals. These are broken down and set as targets for achievement by departments and individuals. The achievement of these targets is reviewed at regular intervals.

‘A responsibility centre is a unit of the organisation, headed by a manager having direct responsibility for its performance. There are 3 types of responsibility centre:

Throughout history, PMS clearly have a considerable contribution to evaluate the success of organisations. According to Neely et al. (2002), performance measurement is "the process of quantifying the efficiency and effectiveness of past actions". Moullin (2003) indicates that "PM is evaluating how well organisations are managed and the value they deliver for customers and other stakeholders". The modern accounting framework can be traced back to the Middle Ages and since that time appraisal of performance has primarily been ground on financial criteria (Bruns, 1998).

Brand awareness: Brand awareness is a different metric to measure the advertisement effectiveness. Brand awareness is the ratio of customers who recognize a company 's brand of products. It will take long time and large volume of market exposures to establish high brand awareness. Television and radio are two of the best mediums for building brand awareness. Marketing personnel can also build their brand awareness from the Internet by advertising in the industrial website, or promoting their products via major search engines such as Google and Ebay.

We think that they have stated clearly the marketing planning and performance measurement because in its annual report and in its sustainable development report we found the marketing activities (e.g., e-marketing, promotional items, express yourself stationery marketing) that the company has done and it will continue doing, and their corresponding benefits and results.

SECT ION 5: DEVE LOPI NG AN D IMPLE M E NT I NG AN EVALUAT ION PL AN

Basically, the whole idea of marketing is to create an awareness. It is all about transfer of information from one person to another. It is perfect example of information flow model. Individual sellers and companies had understood the importance of this in the very early period. They knew well if consumer doesn’t know about your product they are not going to buy it. The way the companies did their business and

Anthony and Govindarajan (2007:128) stated that responsibility center is an organization unit that is headed by a manager who is responsible for its activities. In a sense, a company is a collection of responsibility centers, each of which is represented by a box on the organization