Personal Issues Affecting Jennifer's Performance

Satisfactory Essays
Jennifer is the receptionist and has been with the hospital for a while, but recently something in her life has changed that affects her performance. Patients, physicians, and other staff are complaining about her rude treatment of them. Mark gave her a chance to speak, but Jennifer did not reveal anything. Her supervisor should have another one-on-one meeting with her and should frankly tell her that her performance is declining, and the hospital cannot tolerate her behavior. Her supervisor should ask her again whether there are personal issues that are affecting her and if he can help her in any way. If the hospital offers employees assistance program, the supervisor should provide the information to her and assure her that provided information
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