Personal Narrative: Mind-Study

Questionnaires can be used to find out whether customers' expectations are being met by current products or services.

The purpose of this essay is to explore and illustrate how and why the building of rapport between a client and a therapist is paramount to a successful hypnosis result. It will look at how and when we can build a good rapport, considering the purpose of the notation form and explain the role of the Conscious Critical Faculty and what part it plays in successful hypnosis.

With anyone, within a business or in their personal lives, being encouraged to do the best you can is always something that is welcomed with open arms. Alongside encouragement, feedback from different jobs that you are doing is always a good thing as well. By giving colleagues feedback from different jobs you will be able to notify them as to any mistakes that they may have made, and also feedback can give the opportunity to point out any ways that may be more productive for the employee so that they would be more efficient in doing their job role.

Asking for feedback, good or bad and then act on that feedback to ensure things are enhanced for the customer.

Many of the questions have a check box where one must answer either ‘yes’ or ‘no’. Next to the question the client is provided with a space to add additional information. At the end of the form is also a paragraph of free area for the client to discuss anything that may have been missed with the previous questions.

After completing the questions and finding out the results they were almost what I expected them to be. However, I know listing is a big part of any job and I am going to start to be more attentive to ensure I do not miss anything that a client may be saying that is between the lines. Sometimes, people talk this way so I typically repeat what they say to ensure we are on the same page. Additionally, I do expect my employees to give 100% just as I do daily. I stress that because customers and their satisfaction are important to me and my company. I do not feel I go overboard in this area, but will watch it. Everyone deserves to be treated the same. I never ask anyone to do something I would not do at the workplace.

The feedback provided by a customer at the end of each phone call is essential as it helps improve the way we conduct phone calls and it also helps identify any problems with any of my sources of information or information that may be lacking.

My next interview brought me to Deborah Pietruszka from Quakertown, Pennsylvania. She is a certified hypnotherapist, with over 500 hours of training, and also a NLP (Neuro-Linguistic Programing) Master Practitioner. NLP is a type of psychology that instructs people how to achieve excellence in their lives. On her website, Serendipity Meadows, it explains that it is achieved through better self-understanding involving thinking, the sensory system, communication, and behavior. She provides a variety of services including past life regression hypnotherapy and readings. In

Client is asked coping questions and the miracle question. Coping questions consist of asking the client questions on how they plan on dealing with a situation. An example of this would be what would you do when someone is drinking in front of you and it’s starting to trigger you? The miracle question is asking the client if they woke up tomorrow and all their problems were gone how would they know or how would that look for them? The last type of question to be discussed is scaling questions.

What 3 pieces of information should try to find out from your potential customers whilst researching their needs?

It all began with an R2-D2 lunchbox and a box of gummy candies that cost a dollar. As a child, I've always had an affinity for making money. Initially, I believed this skill came from my name, Matthew, an apostle who left his great wealth to follow Jesus, or rather the Lord answered my mother who prayed for me to be successful. Nonetheless, the ability to sell and communicate to others came naturally. As I navigated the aisles of foodstuffs contained within the 99-cent stores, I saw not cheap food to consume but rather an opportunity. I stared intently at a brightly covered box of candy and seized it immediately. It was an early Monday morning; I was in the third grade preparing for school. I clutched the R2-D2 lunchbox close to my small chest; it measured no larger than a sheet or paper and no greater height than four inches. I managed to stuff ten packets of gummy bears in that bag that I planned to sell for fifty cents each. As I stepped into Ms. Scott's third-grade class, I immediately advertised wares, within seconds my peers flocked to me like sheep as I announced each aphrodisiac packet of worms cost fifty cents. Within seconds, a dollar investment became five dollars. An overwhelming sense of satisfaction began to take hold, and so began my passion for selling.

These techniques borrow many of the skills of the hypnotist. These psychological methods will allow you to tap the power of the subconscious. You can literally hypnotize prospects, customers and down line members into following

What is the purpose of the open ended question? Formulate three open ended questions that might be used to sell the product/service in your sales plan. (Chapter 10)

Since a young age, I was always surrounded by magic. Potions, Charms, and Transfiguration were some of the basics that were commonly found in my home. My mother is a witch, and my dad is a muggle, so I have both the ability to do magic and the curiosity to explore it. Often times, I would see my mom transform a spoon into a fork, or a stool into an armchair. It just seemed so natural and easy. Once I grew older, I grew more and more curious as to how magic worked. I wanted to do magic myself.

Feedback by customer- I think it’s essential to have a record of all the customers with their feedbacks and at the same time a log of happy and complaining customers depending upon it. A feedback message or a call should be included after the attending to their question is completed. This way we can increase our productivity.