Personal Narrative: My Interview As A Medical Office Assistant

Through my experience with the healthcare field, I have seen that low socioeconomic status, culture, and access are the major contributors to the health disparities today. Whether it is not being able to afford health insurance/medical costs, a culture that’s attitude and beliefs does not put much value on preventative care, or simply not having appropriate transportation to the doctor, all these factors work together against the patient. Medical professions can best tackle these issues by first knowing and understanding the needs of the population in which they practice. Theoretically, if one is aware of specific needs then those needs can be better addressed, whether they are financial or cultural needs. Also, medical professionals can work

For this interview assignment, I was lucky enough to interview someone that I have always looked up to and is very close to my heart, my sister Michelle Diaz. Ms. Diaz has her Bachelors in Psychology, minor in human development and is currently enrolled in the Clinical Psychology Masters program at Eastern Illinois University. While she’s working towards obtaining her Masters in Science of Clinical Psychology she also holds a job as a Medical Health Technician (MHT) at a health care facility called The Pavilion. The Pavilion is a behavioral health system the staff provides therapeutic programming that includes individual, group and family therapy. Activity and recreational therapy, psycho-educational groups and medical intervention are also provided. As a MHT, Ms. Diaz is responsible for monitoring the patients to make sure that they don’t cause harm to themselves or anyone else. She also runs therapy sessions. The age group that Ms. Diaz works with is from ages 4 to 17 years old. The goal of these sessions is for the patient to gain more awareness and be able to get to the root of their problems, and for them to be able to solve these problems on their own. Also, giving them the tools necessary for them to be able to problem solve on their own.

During my freshman year, my Residential Assistant pulled me aside and expressed to me that I have the potential to be a great RA. Before I was told that, I did not really pay much attention to the position and what RAs actually do. The dedication and hard work these individuals put forward to make the college life of many students much simpler and inspire them. Once I was told that I had the potential to help others and meet so many other people, it ignited a change within me. I now wanted to do the same things and simply help others while making relationships along the way. I had a strong relationship with my RA and he was always there to assist me in any situation. He mentored me through difficult situations and helped me grow as an individual.

Week two has ended and the stability of being able to work with CI for the entire week was present. From this week until the end of my clinical affiliation we will share the same schedule this has its ups and downs as she also works weekends and holidays which I guess is the hospital life of a physical therapist assistant. To develop and get the most out of this clinical site from week to week my CI has me right 3 or 4 goals which we both take serious and try to attain by the end of each week. This type of environment is still not the one that I plan to venture in but I am doing my best to take each day one at a time and learn what I can during my

In my current role, as a medical receptionist and assistant, I am familiar with emergency situations, preliminary testing and providing positive support to both physicians and team members. I have experience with a range of patients from toddlers to elders. Moreover, most of the patient population I interact with are youth and young adults. I confirm their medical history with confidentiality and prepare their chart for the physician. Additionally, I conduct preliminary tests through specialized optometrist equipment. In the need of eye dilation or glaucoma work up, I provide care and complete all tests under the physician's supervision. The healthcare setting I work in is positive and professional. This type of environment makes me excel at both working with others and

I interviewed the practice manager Wendy Jones at the Banner Health Clinic March 2017. She just recently advanced to be a practice manager for the family practice clinic that I work in. Prior to her becoming the manager she worked as a coordinator for a different family practice clinic where she directly reported to the practice manager of that clinic. In the beginning of her career she worked in a few different labs within the company. She has been with the company for 11yrs. The company that we work for has made many leadership changes to reflect having a practice manager in each clinic and cutting out supervisor and coordinator positions in hopes to have the manager more available for each clinic. Wendy is responsible for most things in

At 1:00 a.m. on my third night as a Residential Assistant (RA), an urgent knock threw me into my first emergency. “Help Sydnee, he can’t stand up!” my resident screamed. Blood streamed from T.’s head and stained the dresser’s edge. Five of his new neighbors, shocked, wore worried faces and watery eyes. We finished RA training only a week prior and seeing him drunk on the floor, I got scared. Despite my fear, I acted quickly and with confidence.

An interview offers valuable insight into career expectations, personality and abilities, allowing me to discern whether my career goal align with the human service profession, specifically with my interviewee’s, Kimberly Foshee, current work setting at Child Protective Services (commonly known as CPS) as a Family Service Specialist.

The interview I conducted went fairly well. Overall it was rather easy to find someone to interview on my topic. The person I choose to interview was a co-worker who has recently graduated from getting her degree as a medical assistant and working at the same time. Thus, she was very knowledgeable on how to balance work and

In all of my previous experiences in the healthcare field, I have not had a single moment or challenge that I disliked about the profession. Even working as a scribe, I absolutely loved the change of pace in working a late night shift at one hospital and then getting up several hours later to work another shift at a different hospital’s ED. With this in mind, the question of naming one single aspect of being a physician I think I would like best is a difficult one to answer. As so many other premedical students, medical students, and current physicians, I love the satisfaction of solving a problem to help someone. This is truly what I expect to like most as a physician, particularly when working with a patient who suffers from several chronic

I started the interview by asking about her daily tasks. She stated that it was very important to balance a healthy lifestyle with work and a family. In order to achieve this, she wakes up at 6 a.m. in order to go for a jog around the neighborhood. She then makes sure that her son is awake and getting ready for school. After the home duties

I prepared for the interview by finding the right question to ask that can be helpful in my career path. The person I was interviewing was Wendy Leutgens healthcare executive at Loyola Hospital. I started the interview by asking her what educational degree does she hold her responds was “I hold a Bachelor of Science in Nursing from East Carolina University, Greenville, N.C., graduating in 1987, and earned a Master of Science in Nursing from the University of North Carolina, Charlotte, in 1991”. I then asked her how she began her career she informed me she began her career as a staff nurse, caring for pediatric patients at Carolinas Medical Center, Charlotte, and assumed roles of greater leadership and responsibility over the next 20 years.

The caregiver that I chose to interview is a 51 year old female who has worked in a nursing home facility for about 12 years now. She started out as a teacher’s aide and decided that she could no longer work in this area. She felt this way because she would see something dramatic happen to a student and she would be very upset by it. She told me “It’s always more sad to see a child pass away than an elderly person who has lived their life”. From that day on she decided she would work as a caregiver for the elderly. She works one-on-one and as an advocate for the seniors in her workplace. She enjoys what she does and takes it very seriously.

My interest in health care administration originated from an experience I had when I was a college junior. I was studying abroad in Chengdu, China when I was first exposed to a foreign health care system. A close friend of mine developed a kidney infection and needed me to accompany her to the local hospital. I can still recall my initial feeling of astonishment upon arriving at the Chinese clinic. Out of all the previous instances of culture shock, this one was by far the most pronounced and impactful for me. The differences were striking; everything from the “check in” procedure, to the entire establishment itself was completely alien. Chinese hospitals were simply not run the way American hospitals were. These variations intrigued me and

Once the application has been forwarded to the hiring manager, the manager conducts a second phone interview. This allows the hiring manager to gain a personal view of the candidate, and compare responses to those forwarded from human resources. Two positive phone interviews prompts a face to face interview with the hiring manager. After interviewing with the hiring manager, the candidate may be invited for a peer interview, which include assistant nurse managers, registered nurses, and other support and ancillary staff. This interview allows peers to interact and identify if a positive relationship may be established toward meeting the unit and organizational vision and goals. The candidate is also afforded the opportunity to ask potential peers questions, which allows them to gather if the unit will be a good fit. Subsequently, the candidate may be