Have you ever had a day that you flipped a switch? A day where you knew things were going to change for the better. That was today. It was 8:58 am I got out of my car lunch pail in one hand and coffee in the other. Looking around I saw 10 other people doing the same exact thing lunch pail in one hand coffee in the other. We all were proceeding into 1301 Office Center drive. I felt like a pawn, working at the hand of others for their benefit. I come from a line of middle-class workers. Where the 9 to 5 is the definition of making it. It is a nice job, I can make a career out of it and be well off. That is not the life I want. That is not the life I am meant to have. I am meant to be the king, not the pawn. I am a lion amongst sheep and sitting in the cubicle is holding me back from what I am fully capable of. So with that said what does it take to be successful outside of the 9 to 5 realm.
Tell me about a time you had to go beyond your comfort zone and personal limits to satisfy an unhappy customer.
Before I started my internship, I worked as a supervisor in a Bealls Outlet store. As part of my work, I had to help customers resolve their complains. One time there was a problem with the credit card system, and it double charged the card of several customers. The customers came to the store complaining and requesting we gave their money back, but the only think we could do was give them a phone number to call and request a refund. The wait time was long when they call the phone number, and when the customer finally reached the operator, they told them that they have to wait 2 or 3 days. Most of the customers were on with it, but there was a lady who came complaining that she wanted her money back that day and that she could not spend all
I was recently fortunate enough to speak with Carri Montgomery, who lists her title as the Director of the Women’s and Newborn Center for Platte Valley SCL Health. Platte valley use to be community owed and they recently joined Sister’s of Charity which includes; Good Samaritan, Lutheran, and Saint Joseph Hospital. The purpose of this interview was to interview someone where I could see myself working in what they are doing later in my career. With this interview I hoped to learn what it took for Ms. Montgomery to be in the position she is today. Also, get advice from her to see what where the things she recommended I could do when I graduate from Metropolitan State University (MSU) in 2019. It was beneficial to interview her
I interviewed Beverly Stark. She works for Health Partners Hospice and Palliative Care as a hospice registered nurse (RN). The setting of her work varies. It is wherever her patient lives, which can range from a hospital, long term care, or in the patient’s home. She emphasized the importance of her team. She works with nurses, social workers, home health aids, chaplains, doctors, and hospice volunteers on a daily basis. She is part of what they call a core group. Each core group is made up of two RNs, one social worker, and a home health aid (HHA). The core group meets once a week to talk and update each other on their caseload. Additionally, they meet with the chaplain and a doctor weekly (B. Stark, personal communication, Sept 9, 2016).
I have a similar story about my first job at Safeway in Page, AZ. I started off as a bagger at 14, then at 16 when I could work a full shift I was swapped over to stocking on the graveyard crew. I was approached by the union and convinced into joining (I believe the dues were around $35 a month). Approximately three months later during a meeting, they brought up the fact that I should not be working the graveyard shift at my pay scale. Minimum wage was at $4.25 an hour, and I was at $8.00 an hour. The Union ended up putting pressure on my manager who sent me off for a week long stint of cashier school (here in phoenix). When I returned I was given a dollar an hour raise, however when I had to work on a Sunday or holiday, my rate
I will never eat here again, the waitstaff and management are EXTREMELY unprofessional and I'm not sure why anybody would subject themselves to the immature bullshit that fills this establishment. Last night I walked in with 3 friends, with that being said It also seems necessary to include that I am a gay white male in an interracial couple, my friends were black and Hispanic. We were seated by the assistant manager and he was very arrogant while doing so. We sat for 7-10 minutes before even meeting our server for a drink order. We ordered three waters and a sprite, after dropping those off I had questions about the menu but was quickly rushed because our waitress was very much so interested in the table seated with only what seemed to be
I was surprised when I learned that I didn’t have only one mentor, but I had three mentors. I was anxious as to who was going to be my mentor and felt scared that I wouldn’t be able to create a connection. One of my mentors had work that day, so I had to arrive a little earlier to have a quick talk. I thought this was going to be my only mentor but it wasn’t. I also, have Dani Barajas and Adrian Camacho as mentors.
The golds or the outcomes that I hope will occur as a result of my mentoring relationship are being able to grow no only as a person but also as a professional. Also, I want to be a lifelong person and always have a good attitude and look the positive side of negative situations. Another goal is to show the care that I will have for my mentor by always respecting his point of view. The desirable attributes that I possess is that I have a good sense of humor. However, I am a responsible person and respectful. Also, I am social and I like to converse about anything I like to fill the silence. Also, I am friendly and an easy going person. The ways that I will imply these attributes with my mentor is by always having a smile and have a good attitude.
As a Senior Reconditioning Associate, I can build on all the training and knowledge received as a Detail Associate. My work as a reconditioning associate I have shown exceptional result focus and attention to detail to every station that I could learn on this side. I would like to transfer these traits along with outstanding work ethic and teamwork to our paint
My second job was a cashier at a local drug store. My daily duties included organizing and stocking shelves, providing excellent customer service, and checking out customers. The environment was incredibly nonchalant and the stress level was extremely low. Although many of my peers enjoy effortless employment, the lack of duties disturbed me. I worked the last shift almost every weekend night and was plagued with boredom. There were numerous occasions when I would pick a magazine off the shelf and read it because of the shortage of customer traffic. The job became a waste of time and ability.
My interviewee is a mother of twins who came from Vietnam. Her name is Tran Huang, who was originally born in Qui Nhon, Vietnam in 1976, then her family moved to the capital of Vietnam, Saigon, in 1978. On June 1986, my mother left Vietnam and emigrated to the United States in September of 1986. During my mother’s time in Vietnam, the Vietnam War had ended but the social hierarchy was collapsed and it had left the country in a state of caution. My mother was thirteen years old when she arrived in America. I chose my mother to be interviewed because she had risked her life escaping Vietnam during a time when there was a lot of turmoil in Southeast Asia. If she had not crossed the Pacific and enter into America, I would not be here today and
A good example recently I got a phone call from an insured trying to reach an adjuster from another department , our insured was very frustated trying to understand the amount paid out of his claim and he had wrong information on the amunt PIP paid out to his guest passenger, eventhough this was not my claim I tok care of the issue and I called different departments to gather the correct information for our insured, he was very satified and grateful because he had call many times to get an answer
Being able to know more about my agency policy in order to effectively provide the service tailored to my client.
When I was a kid, I couldn’t wait until I was old enough to get a job. Sure, it would be a good way to make friends and learn how to prepare myself for the real world, but for me, it was mostly about making my own money. Having to ask my parents for cash every time I needed some annoyed me, mostly because they’d always say no. Every time they did, I would always whine and complain about how different things would be when I had money of my own, how I would never ask them for anything, and so on. This wasn’t entirely true, but at the time it seemed like a smart thing to say. I must’ve applied to dozens of jobs, and when I finally got the email telling