Personal Reflection Of Employing At A Customer

I chose to write about my experiences as a cashier working in customer service because it expresses Joan Didion’s theme of accepting things you cannot change which is, in this case, the customer. Although the tone throughout the piece implies that I am annoyed by the trivialities of my job, I would like to explain that I do not hate being a cashier, in fact I love it and I could not be happier with my job. However, this does not mean it is without its “special” moments that I have experienced with certain customers, and that’s what this essay is about. My intended audience of this piece are people who intend to get customer service jobs to warn them of what they may experience. I also wanted to aim this at people who think that they always need to get their way because accepting a situation is better than trying to change it

THE ASDA WAY OF WORKING ASDA, the grocery store chain that Archie Norman had just been hired to lead, teetered on the edge on bankruptcy.18 While ASDA had enjoyed a long run of success in the United Kingdom, upscale competitors and down‐market deep discounters had sharply eroded its customer base. Norman, an outsider to ASDA who had never run any retailing operation, believed that ASDA could not afford the luxury of piecemeal or incremental improvement. Everything about the organization—from the way they purchased and displayed products to the way store managers interacted with shop floor employees—would have to change. Everything Company Background

The most formidable aspect in real estate has to be maintaining one’s career. Although there are many agents in this career field, the competitive environment portrayed daily makes this career one that may prove to be unsuitable for the meek. Negotiations, persuasion, debate and often a frequent contest for supremacy in the agency are recurring tasks when trying to sell property to clients. One could think of this as similar to the board game “Monopoly”, in reverse. Rather than trying to own all the property around, these “players” attempt to sell as much land as they possibly can. Those who fail to recruit an adequate amount of clients find it hard making it “past go” and often fail in the agency or, much worse, lose their jobs.

As a Retail Assistant Manager for Finishline and GameStop I worked on a sales team ensuring that all workers were using good sales habits.

We were the place to be for the season with sales exceeding three times expected for that year. As a result of my ingenuity and dedication, the department store hired me for a permanent sales position. It was a very rare opportunity because this store was the national corporate headquarters for the department store chain and they had very little turnover in staff. I loved the new permanent work and enjoyed learning about fashion from the expert associates each day.

In 1994 I became a real estate investor. This entrance into the real estate industry ignited my passion to help others achieve their personal and financial goals through real estate. Thus, in 2005, I became a Realtor and just three years later a broker and then a property manager. I find few greater joys in life than helping buyers purchase their dream home, getting new and seasoned investors properties with amazing CAP rates, negotiating the best price and terms for my sellers and maintaining 100% occupancy in the properties I manage. As a broker, I pride myself on fighting for my clients and being their one-stop for all their real estate needs for life. Perhaps this is why all my past clients have come from referrals. My current and past

My greatest satisfaction is helping my clients. I pride myself in answering my phone when they call and giving them immediate service. I provide unlimited knowledge and negotiating expertise when it comes to my Real Estate transactions. I have helped relocation clients all over the world buy and sell Real Estate and have over 120 million in career sales.

Assisting client- This week I only escorted one client. His appointment was at 11am, but he came in at 12pm. We weren’t sure that the clinic was still going to see him so I escorted him just to see. The clinic isn’t far from NSC and he been to the clinic a few times. I thought I would just escort him and if they agree to see him I would just make sure that he’s check in and make sure they have language line available to him. I planed on leaving him at the clinic because I had a of calls to make at the office. On our way to the appointment, he asked me a lot of personal question like are you married? do u have a boyfriend, where do you live? how much do NSC pays you? (ect.). It really annoyed me, but I answer all his questions politely. At the clinic, the doctors said they could see him, so I asked him if he knew his way back to NSC from the clinic and he told me no. I was a little confused because he led the way to the clinic because I never been to the clinic and he knew the entrance to the clinic. I

During summer of 2016 and 2017, I worked in a supermarket called New Kam Man, which is located in 200 Canal St, New York, NY, 10002. Before working in this supermarket, I thought retailing is very easy to do because all you need to do is to explain the usage of product to the customers, however, it is not easy. I cannot explain product to the customers because even myself don’t know what that is. Thus, I have to read the descriptions of product one by one and memorize their usage, so when a customer asks me about the product, I will be able to explain. In addition, not only that, I am responsible to translate for the customers if they need me because although New Kam Man is a supermarket for Asian, some native citizens will come too, so I

Having been introduced to retail at a young age I was able to explore different functions in in sales, operations and procurement. Working in these functions allowed me to learn the basics of selling and operating a fast fashion retail store. Procurement at Unilever allowed me to analyze, strategize and create effective strategies for resolving problems such as sourcing sustainable palm oil from small holder farmers. I am tremendously passionate to learn about buying and become a successful buyer.

Rather, we learn how to manage everything in the store. I have grown a lot—mentally and physically—since I have started working there. Believe it or not, I have become stronger due to carrying up to sixty pounds of dog food at a time (we carry out all of our customer’s bags for them) and stocking merchandise such as cages and terrariums. In addition, I have had to face a lot of fears to productively function around the store. For instance, I have a fear of snakes, spiders, and most bugs, as most people do; yet, I now feed tarantulas and carry around the ball python without a second thought. Another thing is, I have to count out crickets for customers to feed to their reptiles. We have huge tanks, with up to a thousand live crickets, and we shake the egg cartons that congregate in. Then, hoards of them rush to the corner where I scoop them up, using my bare hand, and place them in a bag. My younger self would feel sick just imagining that, but now it is a piece of cake. Lastly, I learn something new every day through answering customer’s questions or tending to sick animals, which most people cannot say. It may be odd, but I could not have asked for a better

Throughout the course of my workplace practices class I have participated in a consisted of completing assignments and work experience regarding my career pathways. As I look back and reflect on my time at this course, I am able to explore the graduate qualities and capabilities I have achieved over the duration of this study period, as well as the skills and abilities I need to improve on. Graduate qualities are skills that have been learned by students throughout the course of their schooling life, for example, it is a learning outcome of a program specifically stating the things that's been learned by students who have completed that program of study. In this reflection, I will be discussing about my strength and weakness personal

Moved straight from University into a research role within Headhunting. Described as the “grunt work”, which includes supporting consultants, mapping out markets, identifying potential candidates and sourcing relevant companies. This work is team based, with 2-3 people per project. On the other hand, a headhunting consultant will be bringing business in, marketing and

Within John Lewis contact centres, there are many different teams within the centre which all undertake different job roles. The main department within the contact centre is Customer Service (JLP Careers, 2016), within this job role there are main job responsibilities and tasks which must be undertaken and taken into consideration. With John Lewis being one of the biggest retailers in the UK (John Lewis Partnership, 2016), they are known to have outstanding customer service rates which reflects on the employees of the company, over the past 75 years. ‘Customer service is the act of taking care of the customers’ needs by providing and delivering professional, helpful, high quality service and assistance, before, during and after the customers’ requirements are met’ (Study, 2016). The main job skills and responsibilities undertaken within a customer service team are handling vast amounts of calls and being able to manage them in an appropriate manner, determining the needs of the customer and being able to build rapport with all customers. Customer service advisors must be able to provide the relevant information to customers, however, when customer service advisors have to deal with complaints, they must be able to provide methods which customers must be able to use to resolve the problem and most importantly, in the most effective and appropriate way (Workable, 2015).

Small and medium retail companies in cities and towns across the UK tend to face many