TEAM ASSIGNMENT #1: Case Study – Astral Marketing 42.211 B
EXECUTIVE SUMMARY: The main problem Astral Marketing is experiencing is a low level of productivity, mainly due to employee dissatisfaction and low levels of employee motivation. Employees are currently unhappy with wages and incentives, as well as general working conditions at the company. As a result, employees are becoming unmotivated. Issues such as poor communication skills, lack of employee empowerment, high turnover, and too low or too high mental stimulation also have a direct impact on the low level of productivity (Robbins & Langton 2001) The four potential solutions to Astral Marketing’s low productivity include: the formation of a union, team building training,
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Procedural justice – “the perceived fairness of the process used to determine the distribution of rewards” is also defied by the company (Robbins & Langton 2001, p. 170). Company records show “only one or two workers per week (have gotten) the $20 bonus” over the past six months (Schweitzer, p.3). The concept of procedural justice is also challenged through inequitable contract distribution (assuming it can be regulated) at the company. Since the contracts are of broad range, some contracts are more difficult to promote than others are, and the set wages and bonuses do not reflect this inequality (Schweitzer 2002). Another issue is poor communication skills, which result in both a lack of respect for supervisors and a poor level of colleague support. “Having friendly and supportive co-workers leads to increased job satisfaction”, similar to the behaviour of one’s manager (Robbins & Langton 2001, p.108). The employees at Astral Marketing, however, have poor relations with their supervisors, likely because the supervisors are not trained on “how to deal with workers as people” (Schweitzer 2002, p.1). There are also poor relations between employees due to a lack of support and understanding (Schweitzer 2002). Poor communication skills also contribute to the lack of employee empowerment
at Astral Marketing. Empowerment, or “giving employees responsibility for what
After taking the Big Five Personality Assessment, I was able to decode certain aspects of my personality and analyze whether different strengths and weaknesses. One strength I found was me openness to experience. Being open to others and their ideas has broadened my horizons. I have found that I have so much to learn from others. Whether their ideas are positive or negative, they provide feedback which overall has increased my communication skills. This is a recent strength for me. With prior companies, change was delivered as bad news, we were not taught to work with our peers but rather compete. With my new company I am experiencing the opposite side of the spectrum. I am encouraged to communicate with anyone needed, regardless of
All employees analyze their environment and strive to be recognized and rewarded for their hard work and dedication they put into the company, in a word they are seeking justice. Justice can be defined as a person receiving what they feel they are entitled to and if they do not receive what they deserve, the situation may boarder on injustice. Unfortunately in today’s society justice and appreciation are not given out to all those deserving (Pinder, 1998). Within the Equity theory there are three justice theories. The first of which is distributive justice, this touches on if the referent feels that the outputs are fair that are given to the employees. This comes into play
It is clearly that the company is experiencing some growth; however, the management needs to find a solution to solve the arising issue where their employees are lacking of motivation in their job. However, the executive team’s decision to raise pay rates for its customer service staff and the vested profit-sharing plan does not improve the employees’ work performance or customers’ satisfaction.
the five personality factor theory, as well as the theories on which it is based.
Steve’s behavior is internally motivated and influenced primarily by the id, which works on the pleasure principle.
The five-factor model (FFM) is a contemporary construct describing personality. It incorporates five traits – openness, conscientiousness, extraversion, agreeableness and neuroticism also referred to as OCEAN. Within each dimension, there are specific personality attributes, for example, openness includes subcategories of feelings and actions. The FFM was influenced by Cattell’s 16-factor model (1957) and shares traits with many other personality theories such as Eysenck’s PEN model. There has been an ongoing debate discussing how many factors appropriately represent the brain structure of personality, suggestions have varied from 2-7, recently Almagor et al. (1995) advocated that a 7-factor model unfolds when evaluative traits are involved. Costa & Mcrae (1992) claim that the FFM is the best theory of personality, however, the model has received much criticism. Through examining different aspects of the model its credibility can be explored.
I found the test results of the Big Five personality assessment to be an interesting and very accurate description of myself. After completing this assessment, I was able to analyze my personality in depth. I found this information to be helpful knowledge and provide insight about myself, as well as being crucial in examining my personality traits. The big five is also referred to the OCEAN model of personality, and stands for the main traits used to describe personalities. This acronym stands for openness to experience/intellect, conscientiousness, extraversion, agreeableness, and neuroticism. After taking the test I was then given percentile scores that allowed me to compare myself with other people who have taken the test online as well, therefore making it a more meaningful comparison.
inspection can be analyzed and broken down. Personality, when broken down, is really just a
The purpose of the Five Factor Personality Test is to reveal what my personality is like through the feedback at the end, given in 5 small paragraphs, breaking down what each factor means. This also reveals how my interaction with people is like and how I am emotionally and mentally. The test will give me an idea how I am actually like and comparing my scores with other people to see how different everyone is to each other.
DeFruyt, F., Feys, M. & Wille, B., (2013). Big five traits and intrinsic success in the new
James Baron and David Kreps had given the Five-Factor model, which is based on Michael Porter’s Five Forces model of business analysis (Porter, 1980). These factors will influence the Competitive Intelligence system in any organization. These factors are External Environment, Workforce, Organizational Culture and Structure, Organizational Strategy, and Technology of Production and Organization of Work (Baron & Kreps, 1999). Lack of correspondence between any one of these factors can lead the firm’s CI practices to the failure.
The Big Five personality test was created in the 1970 's by two independent research teams. One team with Paul Costa and Robert McCrae, and the other with Warren and Lewis Goldberg. The two teams had different methods that they tested but in the end they both ended up with the same results. The results were that no matter what culture, race, or language people have their personality fits into five dimensions of personality. The five dimensions were created after reviewing lots of surveys and data analysis called factor analysis. Now, just forty years later the Big Five is one of the most commonly accepted personality models.
To understand personality there are three main aspects that must be looked at: LArsen and Buss Definition of personality, The Six Domains of knowledge of personality, and Costa and McCrae's Five Factor Theory. In this essay I will first break down larsen and Buss definition and connect it to the domains, then connect the domains to the five factor thoery (FFT).
According to the five-factor model (or Big Five), personality can be classified into five distinct dimensions. These dimensions include extraversion, agreeableness, conscientiousness, neuroticism, and openness to experience (Forsyth, 2014). When multiple individuals come together to work in a group, the personalities of each person may either help or hinder the group in reaching its’ goals. For instance, the Big Five factor of agreeableness is indicative of an individual being accepting, trusting, and nurturing, which may help a leader interact with followers (Northouse, 2016). Another factor, extraversion, may impact the level of energy and excitement a leader conveys. Having a leader who is happy, active, and sociable
The organizational justice (OB, p. 256) is taken to extremes. Implementing the same reward through the company notwithstanding local market and standard of living, notwithstanding individual performance creates the feeling of inequity and does not encourage doing better than the average. Attempts to minimize sabotage appear to focus on treating employees fairly and honestly, by