Personality and Communication Styles in the Workplace

A meeting with all involved parties to discuss the issue is also another good way to resolve conflict. Everyone will have a chance to speak; this is a good opportunity to hear all sides of the story and gain a full understanding of the conflict.

In order to resolve a conflict i would show I was using careful listening skills and have a calm tactful approach towards that person that offers a compromise that both sides can accept.

In resolving conflict, ask the question, “How do we keep this from happening again?” The first thing is to be objective. This helps in managing conflict by keeping team members focused on the problem at hand (Huber, 2007)

Over the last 100 years, the underpinning concepts in the fields of psychology and counseling were wrought. Within this period, these concepts have transformed and evolved from somewhat crude conceptions of the psyche toward more holistic interventions and approaches. As the profession continues to move forward, adaptations of the original theorists regarding the nature of man and the development of personality continue to emerge. These adaptations, along with the integration of new concepts and ideas, continue to contribute to the field. The author describes his view of man and human nature, personality development, and explores potential implications for counseling.

You should try to handle conflict situations by remaining calm, ending the conflict before it escalates and remaining respectful of others. You should try to demonstrate active listening and discuss the situation in a calm and rational manner to try and resolve the conflict.

Perception is the process of making meaning from people. Misperception would be to perceive someone incorrectly.

We push to have safe, friendly, and clean working spaces in order for internal duties to be fulfilled and communications to be delivered effectively. It is prohibited to abuse or take advantage of a working space, company computer, or other appliances and facilities for personal gain or recreation. Interactions with fellow team members and management staff are to be professional in nature and not threatening in any way or that prevents Company work from being completed. A positive working environment enables productivity and innovation. Each employee must adhere to the Employee Handbook for added clarity on language and conduct. While in the workplace, negative and threatening language and behavior is not tolerable and is to be reported to the appropriate supervisor(s) and to Human Resources.

Step-1: Determine the purpose of the meeting: Before a meeting takes place, the purpose of the meeting should be determined. All the participants should be informed about the purpose of meeting beforehand, so that they come prepared and can contribute more.

Skills and approaches you will need for resolving conflicts are managing your stress levels, remaining calm in all situations, being aware of both verbal and non-verbal communication, by making sure you do not use any jargon and talking so everyone involved can understand you. Make sure you control your emotions and behaviour towards others, as aggressive behaviour can be intimidating. Avoid threatening others, pay attention to the feelings being expressed as well as the spoken words. Respect the differences of the individual, develop a readiness to forgive and forget. Have the ability to compromise, try and find a way to resolve the situation. Try to avoid making assumptions and accusations, as this can make the situation much worse. You must try not to over generalise and stick to the facts of what went on. Active listening plays a big part in trying to resolve conflict, as the person will feel that you are paying attention to them.

As part of week 2’s Organizational Diagnosis 1, this assignment will continue by describing and analyzing employee interactions within the Lincoln Financial Corporation’s Customer Service Department. Interpersonal relationships between co-workers play a vital and important role in one’s career and it enables one to further their career aspirations. Also, interpersonal relationships allow for verbal and written communication amongst co-workers. However, there are times when communication, employee relations are taxed and it calls for a company to determine ways to strengthen the work bonds among their employees. This paper will address both the positive and negative aspects of employee relationships and offer an analysis in terms of whether or not they are functional or dysfunctional.

This essay aims to analyse how personality can affect the performance of teams. This essay will also explore various theories relevant to personalities and will assess how different personalities can be beneficial in increasing team performance as well as any disadvantages. This essay will also explore how personality can affect the inter-personal relationship between team members.

There are four distinct conflict styles which are the levels of assertiveness and cooperativeness that are employed by a person in a conflict situation. Everyone has their own individual conflict style; my own style tends to be accommodating. This means that I am not very assertive and I am very good at cooperating with those I am in conflict with. In this essay I will examine each conflict style and my own choice of style and why I tend to default to this style. I will also examine whether or not my choice of the accommodating style is the best approach to resolving conflict, and discuss the advantages of learning to use each of the styles in specific situations.

While many people have observed different work relationships and their effects on the individuals and the work environments, Omdahl has summarized and included many details about the relationships and how to avoid conflict within them. Friendships, managerial relationships and various other types of relationships within the workplace have been noted to have different approaches in handling or avoiding complications. Omdahl provides six principles for handling problems with workplace relationships. These principles range from how to set and hold expectations to seeking additional outside help when needed. The author includes several examples and research points from other

Two of the most prevalent forms of communication styles are direct and indirect communication; these two communication styles impact how members of a culture interact with each other (Morreale & Pearson, 2008). According to Craddock (2002), Kierkegaard, regarded direct communication, “as the mode for transferring information and considered it totally appropriate to the fields of history, science, and related disciplines” (p. 70). Direct communication can be defined as, “speech that specifically states and directs an action. When someone hears direct speech, they know immediately what needs to be done. There is no question about who is in charge, and usually no need for discussion” (Gaddis, 2006, p. 11). On the other hand, Kiergaard believed that, “the indirect was the mode for eliciting capability and action from within the listener, a transaction that did not occur by giving the hearer some information” (Craddock, 2002, p. 70). Unlike direct communication, “a indirect style of speech is not typically authoritative, rather it encourages input from the listener” (Gaddis, 2006, p. 11). The direct and indirect communication styles are often used in different fields, disciplines, and industries ranging from education, workplace, literature, and entertainment, to church services (Morreale & Pearson, 2008). For example, the population relies on the news media as the main source of information and the basis on which they form their opinions and voting decisions” (Fog, 1999, p.

     The five steps used to complete a conflict resolution are diagnosis, goal setting, negotiation, future strategies, and follow-up.  During the diagnosis and goal setting stages, we would establish the nature, source, and scope of the conflict to better aid us in finding and setting a goal.  During negotiation and future strategy stages, we would enhance individual skills, facilitate meetings, and ensure constructive resolution is reached and then, help the students establish new model and behaviors for resolving future conflicts.  Finally, the