PetSmart Case Study: Analysis of the Lobby Issues

Petsmart is the largest specialty pet retailer. They provide service and products for the lifetime needs or pets. They became a private company in 2015 (Associated Press, 2015). They sell live animals such as fish, gerbils, and birds. They also partner with adoption agencies for cats, dogs and rabbit. These partners will come once a week to hold an adoption event. Petsmart also offers services such as cat and dog grooming, boarding, training and an on-site veterinarian. Their vision statement according to Petsmart Corporate is “We love pets and we believe pets make us better people. Petsmart will be the trusted partner to pet parents and pets in every moment of their lives.” (2010). The following paper will analyze ways in which Petsmart can increase their ROI by focusing on innovation, sustainability and Six Sigma processes.

PetSmart is one of the largest specialty pet retailers of service and solutions for the lifetime of pets. More than 1008 stores are open in the United States and Canada that provide pet foods and supplies that are priced reasonably. PetSmart provides all types of services for pets including pet training, pet grooming, pet boarding and adoption services. In addition to providing impressive value PetSmart has the broadest, deepest product range in the industry, including thousands of products exclusive only to PetSmart. Every year PetSmart takes care of the grooming for hundreds of thousands of pets in what PetSmart calls its PetSmart Salons. These animals are groomed and pampered by stylist who have

Some people may think that buying a pet from a pet store is essentially rescuing an animal from one of these places, and while it may be true, it is only supporting the industry and allowing it to continue with these horrible practices. I will now be explaining what we can do to stop these practices.

They not only have plans to remove a pet, but they also have plans to keep a pet with in a home and try to help the owner. When an elderly needs help with a pet and cannot properly take care it then volunteers step into help so the elderly and the pet can still stay together. That program is called Homeward bound. They also have dog walking programs, grooming programs, food banks, animal hospitals, adoptathons, and affordable spay and neuter clinics. Like I said before they also help people like the elderly program, Homeward Bound, but they also have programs for pet owners who are homeless, government assisted people, or the mentally ill.

“Live animals in general are what draw people into a pet store… the live is what gets people in the store and makes them want to stick around,” Wisebram said. “I think that’s

They have even partnered up with Subaru who donates two hundred –fifty dollars every time you buy or lease one of their vehicles, and the ASPCA health insurance to protect your pets. Not only do they have ads to help prevent cruelty, but they are also a hands on charity.

Tough times call for tough measures. Wal-Mart has started moving from higher priced national branded goods to cheaper alternatives. Wal-Mart has even went to the extent of producing its own in-house brands such as Great Value, Ol' Roy, Sam's Choice, No Boundaries, Equate, EverStart, Mainstays, and many others. Ol' Roy, a hard dog food, has become the United States' most popular brand of dog food since its creation in 1983. Ol' Roy sales are about 20% higher than any other brand of dog food. Great Value food products where launched in 1993 and have become just as good if not better than the national branded food stuffs. Great Value products are typically sold at a much lower price due to not having any marketing expenses. "Combined, the improved product quality and the price advantage over the national brands bode well for current economic times" (Canning 20-26).

Hello everyone, my name is Katrina Clark. So, imagine one day you were ripped away from your family and from your home with nowhere to go, in the street, cold, starving, and have absolutely no idea where your next meal is going to come from. Well, for over 7 million animals each year that is the sad reality. I personally own around ten cats that were either from a shelter or on the street starving. I also own two dogs that I have found on the road that had been dumped and left to die. My experience with adopting these animals has truly opened my eyes to how many animals are truly in need of homes. All of these animals are sweet blessings that I wouldn’t trade for the world. If I can find loving furry friends that I love, then so can you. With

3.Top five companies – Nestlé Purina PetCare, Iams, Hill’s Pet Nutrition, MasterFoods USA, and Del Monte – accounted for ≈ 75% of dog food sales in 2008.

PetSmart has been in operation since 1987 with a mission to serve pet owners, termed "pet parents" by the company across multiple product and service platforms (PetSmart.com.PetSmart Corporate: Company Overview. 2012). PetSmart's goal is to capture an ever increasing share of the dynamic pet market, which has 62% of households in the United States owning a pet, equating to more than 71 million homes" (PetSmart.com. Investor Relations. Annual Report. 2010); by providing pet owners differentiated choices and value across key categories: "food and treats, supplies and

Anyone who is capable and willing can make donations to Peaceful Pets at the facility or at one of our monthly adoptions. All donations go towards bedding and food for the animals as wells as the cost to have them spayed and neutered. Monthly adoptions are held on the second Saturday of every month and are held at our facility, these adoptions will allow our program to bring in more pets since people will be adopting. At the adoptions, the Peaceful Paws volunteers sell baked goods and other things such as treats, collars, and tags as a way to raise money for the upkeep of the facility. Anyone in the community who is over the age of sixteen and has a love for animals can volunteer at Peaceful Paws. We highly recommend those who are in school for any type of Veterinarian Medicine or Zoology degree to volunteer since it is a great glimpse into what they may be doing in the future. When the volunteers graduate from college having the Peaceful Paws program on their resume can help them get good

Well, luckily, there are shelters in different places that help animals that aren’t able to take care of themselves. Did you know that every year 3.3 million dogs and 3.2 million cats enter animal shelters in U.S.? If you think that figure was huge, now imagine around 1.5 million of them are being euthanized every year because the shelter doesn’t have enough money or volunteers (ASPCA) to take care of them. However, this number can be significantly reduced if we start to make a change. With my speech, I would like to persuade you to from now on look for pets in a shelter instead of a pet store. In order to do this, I will provide information about the differences between shelters and pet stores, reasons to adopt a pet, and how to do it.

Positioned to be perceived by buyer as the only dog food that they would want to purchase for a dog that is considered part of the family

The retail chains offer footwear, sporting goods, clothing, sportswear, home ware and accessories. The group operates in three segments namely Apparel, Home and Central Services.

Feedback is periodically sort from customers who consume kenchic products. This is done through filling of questionnaires in the field by trained company veterinary officers. This way, mistakes are rectified and serves the customers