Petsmart's Business Ethics

Petsmart is the largest specialty pet retailer. They provide service and products for the lifetime needs or pets. They became a private company in 2015 (Associated Press, 2015). They sell live animals such as fish, gerbils, and birds. They also partner with adoption agencies for cats, dogs and rabbit. These partners will come once a week to hold an adoption event. Petsmart also offers services such as cat and dog grooming, boarding, training and an on-site veterinarian. Their vision statement according to Petsmart Corporate is “We love pets and we believe pets make us better people. Petsmart will be the trusted partner to pet parents and pets in every moment of their lives.” (2010). The following paper will analyze ways in which Petsmart can increase their ROI by focusing on innovation, sustainability and Six Sigma processes.

PetSmart is one of the largest specialty pet retailers of service and solutions for the lifetime of pets. More than 1008 stores are open in the United States and Canada that provide pet foods and supplies that are priced reasonably. PetSmart provides all types of services for pets including pet training, pet grooming, pet boarding and adoption services. In addition to providing impressive value PetSmart has the broadest, deepest product range in the industry, including thousands of products exclusive only to PetSmart. Every year PetSmart takes care of the grooming for hundreds of thousands of pets in what PetSmart calls its PetSmart Salons. These animals are groomed and pampered by stylist who have

This report provides a financial quarterly trend analysis for Petsmart, Inc. The U.S.-based company, together with its subsidiaries, operates as a specialty retailer of products, services, and solutions for pets in North America. The company offers consumables, which include pet food, treats, and litter; and hardgoods, such as pet supplies and other goods comprising collars, leashes, health care supplies, grooming and beauty aids, toys, apparel, and pet beds and carriers, as well as aquariums and habitats, accessories,

The values and attitudes in Walmart’s business situation deals with a lot of the overall ethics. This paper will discuss some situations that comes in walmart .ethics. This paper will include clear definitions of organizational values and a description of the organizational values of Wal-Mart. This research is conducted to understand the success of Walmart’s employment rate. The values and attitudes will be related to some examples of other companies and how Walmart was successful. Some arguments that will be addressed in this research paper is basic and common.

Some people may think that buying a pet from a pet store is essentially rescuing an animal from one of these places, and while it may be true, it is only supporting the industry and allowing it to continue with these horrible practices. I will now be explaining what we can do to stop these practices.

Equal opportunities - These policies are set out to say how employees should be treated in

Discuss: Laws are set rules that may help guide our conduct but they do not always agree. Some ethical issues are not legally required, but ethically warranted. We have recently seen a prime example of someone standing by their ethics, but breaking the law in the recent case of the Kentucky woman refusing to provide a certificate of marriage to a gay couple. There is a connection between ethical behavior within an organization and its chances of long-term survivability. Any unethical issues will come to light at some point and they will destroy the company. Although some unethical behaviors may not be unlawful, they can destroy a brand. Kathy Lee Gifford did not do anything illegal by allowing children in other country to sew her clothing

I am writing this letter because I am concerned about the levels of neglect and cruelty you put the animals through at your stores each day. All the way from rats to even goldfish.

Petco has a very strong personnel policy and code of ethics which put animals first. They focus on hiring animal lovers first regardless of their retail experience. Hiring animal lovers first gives the employee a better opportunity to establish a relationship with the customer. Then they have a great employee training program focusing on animal care then on customer relations. Their strategy is one that focuses on both customer and employee engagement. Employee engagement is very important in this process because an employee who has a voice and is treated well is more likely to treat the customer better.

PetSmart has been in operation since 1987 with a mission to serve pet owners, termed "pet parents" by the company across multiple product and service platforms (PetSmart.com.PetSmart Corporate: Company Overview. 2012). PetSmart's goal is to capture an ever increasing share of the dynamic pet market, which has 62% of households in the United States owning a pet, equating to more than 71 million homes" (PetSmart.com. Investor Relations. Annual Report. 2010); by providing pet owners differentiated choices and value across key categories: "food and treats, supplies and

As any other organization, Furry Animal Shelter needs to have a HRM policy, this policy is important because it’s critical to create an environment where people work together towards

PetSmart has around 1,300 locations in the United States and Canada right now. Because of the large sum of money to set up a pet company, there is low threat of new entrants for them. All the new competitors hard to establish a new company like PetSmart in the short time, but they should aware of some similar store that provide selling similar pet food, even some better products. for example, organic pet foods. In addition, some of the new competitor try to provide the similar services just like PetSmart. There are many kind of pet foods and services provided by PetSmart, so it is hard to focuses on the particular food or services and make them better. However, for the other new competitors, they focuses on the one particular pet's food or

The public was scared that purchasing Wal-Mart products could kill them. Unlike Johnson & Johnson, Wal-Mart was not suffering from a murderous product, it was dealing with an image problem and potential legal implications. While Johnson & Johnson was forthcoming and honest about the problems that they faced, Wal-Mart chose to go against its own code of ethics and cover up the problem. While the corporate giant has spent over $650 million on its internal investigation, and it create a Global Compliance program, their actions point to a company that is merely playing damage control instead of a Johnson & Johnson style overhaul.

Wal-Mart would rather bribe factories money to move on and brush it under the carpet instead of taking responsibility for their involvement. So, one would have to think this is not due to the lack of knowledge of the practices in the factories, but the choice to ignore and not care of these practices. In 2012, Wal-Mart choose to “make payments to Mexican officials of more than $24 million noted by The New York Times and in Asia there were 90 reports within a year and half period” (Sethi) to cover situations up demonstrating that money talks.

However, cutting off the relationship between pet stores and breeders is not efficient method to save dogs. Instead, it will make the problems become severer because of the disordered dog trade marketing. In fact, regulating the dog trade law of pet stores can be the key to fail puppy mill industry.