Philip Anderson

885 Words Oct 18th, 2011 4 Pages
In this case, we have really two different points of view: in one side, there is Philip Anderson, the Phoenix branch manager of Stuart & Co., who manages a team with his ways, his idea, his experience but the results do not reach the targets fixed by the firm. In the other side, there is the direction of Stuart & Co., which has opposite ideas to Philip Anderson.
I will try to analyze the challenges Philip Anderson faces from the point of view of costs of control and considering ethical concerns.

Reading this text, we could easily feel that Philip Anderson’s work way is totally opposite to the firm way. The sentence “how far he [Philip Anderson] could bend without breaking” shows the challenge of the alone man is important for him.
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This last characteristic is one of the reason for which he is in a delicate situation with the branch. In fact, Philip Anderson and his team do not reach the targets in term of budget but develop a lot of relationships based on “ethical dilemmas”. When he sells the products or the services, he tries to satisfy both the highest profit for Stuart & Co. and the highest returns to the client. There is a famous proverb which says “the costumer is king” that implies, the firm must be attentive to the customer’s expectations. Philip tries to find a compromise between both but the firm prefers establish long-term relationship just in the company’s interest even if it acts unethically.

Moreover, this kind of conflict between Philip Anderson and Stuart & Co. is a proof that it is difficult to establish a cost control respecting ethical concerns. Indeed, to realize a cost control management, a firm has to fixed budget targets but these objectives have to be possible and controllable. Perhaps in this case, the objectives fixed for Philip are too difficult if the manager want to respect some virtues during the selling. For its success, an enterprise has to realize a good turnover but this turnover is good only if there are some customers that is why cost control is as important as ethical issues. With its thinking way, the branch of this firm does not keep the focus on its manager (Philip Anderson) and on its customers.

If I were Philip

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