Phillips Foods, Inc. – Introducing King Crab to the Trade
Executive Summary:
The Phillips Foods, Inc., case discusses target marketing for specialty seafood. Phillips Foods, Inc. was founded in 1914 by Augustus Phillips on Hoopers Island, Maryland. Phillips had developed a reputation for fresh seafood caught and sold locally. By 2006, Phillips Foods had three business units that were generating profits and became one of the largest seafood businesses in the United States. The restaurant division operates 8 full-service restaurants as well as fast food restaurants, mainly in airports. The food service division services restaurants and foodservice institutions. The retail products division services grocers and retail food
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Phillips king crab products were revolutionary in the seafood industry and were also consistent with consumer demands. The target market was evolving from food service institutions to inclusiveness of retail establishments. Phillips had discovered and perfected a process by which blue king crab (large Alaskan/Russian crab) could be fished, gutted, pasteurized, and packaged for immediate consumption through their production facilities. The product could be stored for up to 18 months as a result of effective pasteurization. The king crab introduction couldn’t come at a more opportune time for Phillips Foods as consumers purchasing habits were changing to more health conscious products. Consumers were averse to purchasing seafood from the market because of their inability to cook the products effectively, and the amount of time it took to clean and prepare the product. King crab was a healthy ready to eat product, and Ron’s task was to get king crab into the prime real estate of grocery store refrigerators.
Cherry Stockworth was convinced that the tradeshow would capitalize on the effects of removing king crab from the commodity seafood counters. Phillips had good success with its phase one marketing and was going to have the opportunity to attend IBSS for phase two. In her excitement Cherry offers to cover half the cost of the trade show if Ron were to agree on attending and using the balance of his marketing budget on the campaign. Ron was
When Michael Pollan's book The Omnivore's Dilemma was published, many readers began questioning him for advice on what they should eat in order to stay healthy. In his more recent book, In Defense of Food, he responds with three rules, "Eat food. Not too much. Mostly plants"(Pollan 1). This seven word response seems too simple for a relatively complicated question, but as he further elaborates these rules into specific guidelines, this summary turns out to be surprisingly complete. Using inductive and deductive reasoning, he debunks the ideas behind nutritionism and food science, and proves that the western diet is the cause for food related diseases. Inductive reasoning is when a
Neptune Gourmet Seafood is facing two major issues – an excess inventory problem and shrinking
Mike Anderson’s has been one of Baton Rouge’s premiere restaurants for over forty years. In 1975, Mike Anderson, a former LSU all American football player, opened Mike Anderson’s seafood restaurant with the hope that customers would “leave full and get their money’s worth”. He has been very successful to say the least, now with four different locations. The restaurant boast of its reputation for having the best fried and broiled seafood around town. When asking Michael Pearl, a manager at Mikes for over thirty years, what has kept Mike Anderson’s in business for so long, he said “consistency and excellence, this is a place that loves to make people’s day better” (Pearl Interview). It was remarkable to see a manager who has worked somewhere for thirty years still take pride in his job. After working there for about a year, I decided to finally give it a try. I have to admit, I’ve always thought Mike’s was just another seafood restaurant in south Louisiana, but was I wrong! Mike Anderson’s proved to be a wonderful dining experience. For starters, the quality and taste of the food is superb and it comes at a very reasonable price. Secondly, I noticed the warm and inviting atmosphere from the second I walked in. Lastly and most importantly, what stood out to me the most was the quality of service throughout the meal.
Fast and processed food consumers are passive victims of food industry franchises. Such consumers usually purchase these food items, without questioning the cost or the origin. None of us ever stop to think how fresh or hygienic the food is. Does the processing procedure decrease the nutritive value of the food? Were chemicals used in the growing of it and if so is the food then dangerous? Would the food item be cheaper if the advertising, transportation, and packaging costs were excluded? ("Pleasures of Eating - Wendell Berry | Center for Ecoliteracy"). Industry consumers have no inkling the conditions under which these foods were produced; no idea of the type of farms, techniques or impediments that the
Grilling is engraved in American culture as well as a highly seasonal activity. Kingsford Charcoal is in the business of selling charcoal for grills. Even though Kingsford increased its market share in 2000, their forecast indicates they will not reach the initial revenue mark. With the charcoal market’s growth slowing, and the gas grill market gaining market share, Kingsford needs to revise its strategy, and their marketing mix to meet original expectations for itself and Clorox. The following report will identity the issues Kingsford faces in the market place and recommend actions to take to resolve these problems. First we will examine
New England Seafood Company is a leader in the northeastern United States in harvesting and processing seafood. The company’s senior executives believe that there must be a change in the corporate strategy to maintain their competitive advantage, as foreign producers are affecting their current yields. Currently, New England Seafood Company operates in the Atlantic Ocean and Gulf of Mexico dealing exclusively in saltwater fish. Management feels that a move into the freshwater fish sector will provide the company with a new directive and future stability.
I prepared an analysis of several marketing strategies that can be used by executives at A.1. Steak Sauce. This case analysis will provide a summary of A.1.
Given the changes in Red Lobster’s strategy over the past few years and the surprising ability to attract new, “experiential” customers, it our recommendation that they modify their strategy to focus on pursuing this type of clientele. We will go into further detail momentarily; however, the reason for focusing on the experiential customer group is that Red Lobster has the opportunity to increase revenue and net operating income at each restaurant by 20% or more. Granted, these are enormous gains and it will take a few years to realize their full potential, but for the reasons laid out below, we believe these gains are a realistic possibility.
The king crab of Phillips belongs to fresh seafood, which means it has huge market potential. Customers tend to buy food that is easy-cooked and fresh, which is a feature of the king crab product. The IBSS is a nation-wide trade show which could attract a lot of exhibitors and attendance. Making use of this platform could help Phillips to build its reputation and promote its products at the same time.
The world’s largest food fishery is on the verge of collapse. Pollock, used to make McDonald’s fish sandwiches,
Clearwater was founded in 1976 at Bedford, Nova Scotia as a local lobster distributer and later in 2002 went
The Pillsbury Cookie Challenge is a case study written by Natalie Mauro under the supervision of Professor Allison Johnson. The case study creates an open discussion about what the marketing manager of the refrigerated baked goods category for Canada General Mills should do to revive his products. Ivan Guillen, the marketing manager, was faced with tough challenges. He was initially “…faced with the challenge of developing a strategy that would lead to improved business performance on his category” (Johnson and Mauro, p.1, 2011). To clarify, Guillen’s category is refrigerated baked goods (RBG), which means, this category is his marketing responsibility. The issue here is that “RBG was GMCC’s fourth largest category, and its performance over the past two years had been less than stellar” (Johnson and Mauro, p.1, 2011). It is important to note that GMCC stands for General Mills Canada Corporation. Pillsbury has enjoyed majority market share in the RBG category in Canada, however, recently, the market was experiencing only moderate growth. Guillen was disappointed that their goal of 5%-7% market growth was not being achieved mainly in the refrigerated cookie dough segment. To be exact, their volume growth for two years was flat and they were having difficulty reaching new households. There was a shift among consumer’s purchases, which Guillen was challenged to figure out why.
Changes in customer preferences, general economic conditions, discretionary spending priorities, demographic trends, traffic patterns and the type, number and location of competing restaurants have a moderate effect on the restaurant industry (Chipotle, 2010). One example of customer preferences being a driver in the industry is the “Whole Food-ism Movement” which has put a large focus on organic, antibiotic-free, and non-processed foods (Mansolillo, 2007). Consumers now look for healthier options when eating and an overall healthier lifestyle. Chipotle has been able to benefit from this movement by carrying on their “Food with Integrity” mission (Chipotle, 2010).
Bycatch is an estimated 1 million tons of discarded seafood goes back into the water in the European Union alone (Smith,2012). León, a restaurant chef in Puerto de Santa María, Spain, started asking fishermen for everything to help reduce the bycatch. He even went as far as using fish eyeballs as a thickening agent for his food (Smith,2012). The issue when a chef order bycatch is the mystery of the delivery. They never know what they are going to get or how much of each item but have to think of a way to put it on their menu once it arrives. It is a more risky way to run a restaurant then having a set menu and recipes to follow but it goes against the norm to do better and taste
The Boiling Crab is considered to be a restaurant business; therefore, the main focus of the business is to increase new customers and sustain the existing customers. The restaurant is also considered to be in the service business, so many customers expect a good service and food from this kind of business. Moreover, referring to table 1, the main focus of the business is in California because twelve locations have already opened, but the other four locations will be opened soon. Referring to IBIS World, the business location percentage for the seafood in California is 14.4% which is the highest percent in U.S. Therefore, the company focuses on the right location for the seafood restaurant.