According to the above mentioned case study, we are going to look at area of Power, Politics and Conflict in the health care environment. Conflict in the work place is not always negative. As pleasant as it may seem, the total avoidance of conflict is more fairytale than a realistic expectation. Although there is multiple negative effects, there is also some positive benefits towards conflict. Due to the high stress environment in the health care, professionals experience conflict quite frequently.
When we look at Dynamics of conflict it can occur on various levels, within the person, between persons, between persons in one group or between different groups. Conflict also occurs because of personality differences, different attitude, different opinions, cultural emotional stability, maturity and education and different backgrounds. Value differences also lead to conflict in the health care industry. Especially looking at the Physician-nurse conflict arose when nurses refuses to follow a Physician’s prescribe order. http://www.ispub.com/IJHCA/9/1/20081
Decision making is also an important factor that can result in conflict. In the past nurses had little to do with complex decisions in the health care industry but the roles have changed significantly. Some physicians find it difficult
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As a solution to minimising political behaviour, company leaders can provide equal access to information and demonstrate that political manoeuvring will not be tolerate. The negative side when take for example the health care industry, researchers found that if employees think their organisation is driven by politics, thus can result in employees that are less committed to the organisation, lower job satisfaction, job anxiety and also depressed moods will occur.
Another place where we encounter conflict is at work. Work environments can be exceptionally interesting when dealing with conflict. At work, people can seek to impress and perform to exceed expectations, and at the other end of the spectrum, people can often say they are better than everyone and refuse to do what is required or expected of them. Often when taking part in large work groups of varying hierarchy, people may be keen to impress and show great work ethic, or they would rather complain about inefficiencies and management structure causing conflict between colleagues and managers. Whether passive or aggressive, humans tend to react very differently to their core personality when under conflict. Conflict that is encountered at work is often dealt with very differently to that of conflict encountered in home or social environments. At work there may be some conflict encountered with a customer, and in this case, the rules may suggest certain ways, or procedure to deal with this conflict. An aggressive person may be forced to deal with the situation on a passive way to avoid putting their job at risk. This does not truly show who the person is, merely showing how well they have been trained by an
Within the practice of nursing, situations often arise where nurses are forced to make decisions regardless of their level of experience in the profession. Providing care and following the physician’s orders historically were the nurse’s sole responsibilities. However, social change, changes in health care finances, increasing international perspectives, and demographic population changes, have resulted in a significant evolution of the roles and responsibilities emplaced on today’s nurses (The National Association of Clinical Nurse Specialists (NACNS), 2007). Kelly and Crawford (2013) believe budget cuts, higher client acuity and clients with complex needs, mergers of hospital corporations as well as a general shortage of qualified nurses has made it necessary for nurses to play a role in decision making. Decision making is defined as “cognitive process leading to the selection of a course of action among alternatives” (Kelly & Crawford, 2013, p. 352).
Political Activity is alive and well in organisations – one of the biggest killers of productivity is not a lack of innovation, productive systems or visionary thinking, its politics (Fraser, 2013, p. 1). It is a major issue in organisations as the individual who controls their working relationship consumes time and resources for their own gain at the company’s expense. In this
Conflict means different opinion to different people. In some reason, conflict can cause fighting, war or trade embargos. But for other people it might be a different in opinion, perspective or personality. Others may think they are in a conflict situation, when the other side may feel that they are just discussing opposing views. His situation depends on our effects can result in damaging our relationship. As a charge nurse, we have to be aware how this issue arises and how to overcome and manage this conflict. If this conflict causes an unhealthy situation and we are allowing it to develop , the side effect can result in lasting damage to the relationship between the staff not only in the working place but also a personal relationship. Conflict normally involve opposing views on one or more of the following:
Conflicts may exist between physicians, between physicians and administrators, between physicians and staff, between staff and management, or even the patient or patient's family. Conflict may range
|Give at least two examples of how other people/team’s political behaviour in the organisation could impact on the | |
As a family nurse practitioner (FNP), we have the responsibility to provide the best care we can with the patient’s best interest at heart. On a daily basis we deal with the needs and wants of our patients, this alone provides an ethical dilemma. What we think is best and what our patients want could in fact create an ethical dilemma, however, when we have an ethical dilemma, it is our responsibility to get to a decision with caring, respect, an open mind and honesty to our patients (Parker, 2007). In making a decision regarding an ethical dilemma it is our responsibility to use a framework model to guide us in making an informed decision that is best for our patients. It may not always be the most popular decision but if it is in our patient’s best interest, then you are practicing as a good and prudent, NP.
Conflict is inescapable, having the ability to recognize, understand, and resolve conflicts are important in both personal and professional lives. Myatt (2012) states that conflict in the workplace is unavoidable; if left unresolved, workplace conflict may result in loss of productivity and the creation of barriers that can inhibit creativity, cooperation, and collaboration. It is vital to embrace conflict and address problems through effective conflict-resolution tactics because if not handled appropriately, conflict will escalate. “If not handled properly, conflict may significantly affect employee morale, increase turnover, and even result in litigation, ultimately affecting the overall well-being of
One of the conflicts that arise in health-care from a conflict perspective is the focus of the provider and is the provider functioning as a scientist or a care giver. Are there objective versus subjective concerns for the patient and is the health care provider treating the disease or is the provider treating the person? The conflict that arises between health-care provider and patient is vastly influenced by the patient’s cultural and social beliefs.
After further review of the case study, conflict management among team members needs to be addressed. Resolving conflict can often be like a constant balancing act among the opposing needs and interests; conflict can be unpleasant and stressful (Haraway & Haraway III, 2005). Conflict manage is essential for the success of healthcare organizations. Learning, as an organization, to constructively manage and succeed in conflict situations is a foundational construct of leadership and management (Ledlow, 2009). There are six different conflict styles: (1) accommodating, (2) avoiding, (3) collaborating, (4) competing, (5) compromising and (6) problem solving. After reading the case study, the surgical team is displaying conflict style of avoiding “potential disruption outweighs the benefits of resolution, gathering information supersedes immediate decision making, others can resolve the conflict more effectively and issues seem a result of other issues,” (Ledlow, 2009). Instead of going to the Physician Assistant, Nurse B should feel comfortable speaking to the surgeon with her questions and concerns.
Mild office politics motivates employees to work harder and compete to achieve a common goal. High office politics make simple tasks complex, organizations are ineffective, employees are burned out from work-related stress, talented but not politically savvy employees leave the firm.
A conflict can be described as an interpersonal disagreement between two or more parties having a difference in opinion, controversy, negative understanding or insufficient communication (McKibben, 2017). Within the healthcare arena, conflict cannot be avoided. It can have the ability to have a negative impact on the function of the team and result in inadequate patient care. When poor patient care is provided, the integrity of the nurse, the nursing profession, and healthcare as a whole is endangered (McKibben, 2017). As a result, conflict management is the process of recognizing and dealing with conflict in a realistic, fair, and competent fashion. Productive communication, problem solving, and discussing with a focus on the issues are required skills needed for conflict management (Saeed, Almas, Anis-ul-Haq, & Niazi, 2014).
Have you ever wondered what role politics and power play in organizations? When used effectively they can be compatible in reaching the organizations goals. Power is defined as the ability to get someone to do something you want done or the ability to make things happen in the way you want them. (Schermerhorn, Hunt, and Osborn, Chap. 15). Power is important within organizations because it is the way in which management influences individuals to make things happen. When power and influence combine, most of the time 'politics' become involved in some manner which may pose some problems. Organizational politics is best described as management influenced by self-interest through the use
Conflict or disagreement over the range of issues has become inherent aspect of modern organisational life. People from different cultural and education background work in an organisation. People working in an organisation may possess different goal and interest. People working in organisation may tend to different over a range of issues including organisational politics, organisational procedure, personal preference or political preference. It is also argued that conflict is essential characteristics of organisational life. Role of manager is paramount with regard to negotiating the conflict that arises in organisational life (http://www.sagepub.com/). Often lack of
Overlooking my journal entries, I found that conflict is a prominent theme. This is because of differences between people and usually it ends up as a conflict that needs to be resolved. With this I want to understand if I am capable of handling conflict in both my career and life. Conflict is common to everyday life. There are different interpretations, but I view conflict as a clash due to different interest or values. Although conflict usually between two or more people, I have also noticed that in my daily life, I encounter conflict within myself and trying to balance this has proved a great challenge. As a person, I think that conflict has both its positive and negative aspects but the most common areas noted not only in the clinical placement, while performing as a student nurse, but also in everyday life while interacting with people. The idea of living in a different country, as an immigrant especially Canada, has opened my eyes to many values. The fact that we are all different, from varying backgrounds, multiple cultures and extraordinary heritage all makes us unique. But this uniqueness ought to pull everyone together but at the same time, it separates people. Everyone is now placed in groups causing difficulty in interaction.