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Pillsbury Cookie Challenge Paper

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Introduction This assignment is based on the Pillsbury case study; Pillsbury Cookie Challenge written by Natalie Mauro (2011). The aim of this paper will be to discuss the opportunities Pillsbury can utilize to improve their performance in the refrigerated cookie market. While answering this question, I hope to asses the most promising target markets that were presented in the Pillsbury case study, as well as how research results can inform branding decisions and what type of communication plan would be the most effective for the company and their refrigerated cookie segment.
Company
General Mills is the sixth largest food product manufacturer in the world, they market products in more than 100 countries including Pillsbury (Mauro, 2011). …show more content…

Based on the market research, General Mills Canada/ Pillsbury should be aware that the consumers in Canada like to do more baking from scratch creating a different target market than that of the United States. The Canadian Market should target mothers who are working, focusing on the point that Pillsbury refrigerated baked goods can save time. Another major piece, that could improve performance in the Canadian market is the role kids play. It was mentioned that purchases can be on impulse, and are driven by kids, thus kids should also be a target for advertising. The market research performed also lends itself to the direction the company should go for branding of the product. Brand messaging is about capturing the right language that makes the brand stand out from the crowd (Mullins & Walker, 2013). Pillsbury, based on provided research could alter Canadian branding decisions by focusing on kids or the factor of time/ not enough time. Communicating these changes into the branding of the product could also improve performance. Changing packaging to appeal to kids is one way to capture the impulse, kid market. Providing from scratch bakers, advertising showing the ease of refrigerated cookies, focusing on the lack of time consumption is another way Pillsbury could capture more consumers. From the research and the discussion, Pillsbury could also communicate or create a way to allow for more personalization of the refrigerated cookie to allow for more of a personal touch to the

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