Pinto: Project Management and Team Members

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INSTRUCTOR’S RESOURCE MANUAL

CHAPTER SIX

Project Team Building, Conflict, and Negotiation

To Accompany

PROJECT MANAGEMENT:
Achieving Competitive Advantage

By
Jeffrey K. Pinto

CHAPTER SIX

Project Profile: Japanese Automakers Launch “Pre-Collision” Projects
INTRODUCTION
6.1 BUILDING THE PROJECT TEAM
6.2 CHARACTERISTICS OF EFFECTIVE PROJECT TEAMS
6.3 REASONS WHY TEAMS FAIL
6.4 STAGES IN GROUP DEVELOPMENT Punctuated Equilibrium
6.5 ACHIEVING CROSS-FUNCTIONAL COOPERATION Outcomes of Cooperation: Task and Psycho-Social Results Building a High Performing Team
6.6 VIRTUAL PROJECT TEAMS
Project Profile: Tele-Immersion Technology Eases the Use of Virtual Teams
6.7 CONFLICT MANAGEMENT What is Conflict? Sources of
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Those who do not have a sense of interdependence may attempt to solve the problem alone or be forced to hassle the PM with every problem outside their field of expertise. Being results oriented requires rallying all members around the same project goals and motivating them towards completion of those goals. This goes hand-in-hand with enthusiasm, which simply means getting people excited about the project and raising the energy level around project activities. Teams that possess these two attributes are more driven toward project goals and may work at a faster or more intense pace. Cohesiveness is the desire and attraction that team members have for working with one another. Sometimes rewards are used to develop cohesiveness and to generate the desire for members to devote time to the project. Cohesiveness helps create harmony among team members and develop smoother working conditions than teams that do not demonstrate a cohesive front. Finally, trust is evident when team members feel comfortable working together. They have confidence in one another’s abilities. When trust is developed, members are willing to express differences and handle disagreements upfront.

2. “Trust can actually encourage disagreement and conflict among team members.” Explain why this could be the case.
This is true because trust enables members to express their
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