preview

Pizza Store Layout Simulation Essay

Decent Essays
Pizza Store Layout Simulation
Maurice A. Correia
OPS/571
Instructor: Ray Mowery
December 20, 2010

Pizza Store Layout Simulation 350 slices of pizza are eaten by Americans every second, there are approximately 61, 269 pizzerias in the United States, each serving around 61,000 customers per year. In the pizza store layout simulation I will examine, identify, and discuss points of process performance and metrics within the pizza business. This paper will also discuss alternative ways to run processes and apply the learning curve concepts to test the alternative against the existing process. This paper will also discuss how good the initial process data is compared to the new alternative. The objectives of this assignment
…show more content…
A reasonable profit was made and utilization of the resources was at high levels. During the next part of the simulation I decided to buy two of the new ovens and the Menu Point customer system, this increased profits but as the simulation states the two ovens were unnecessary. Looking at this from a purely profit and loss standpoint I made the right choices by buying the new units and installing the customer service system Menu Point. These are very big changes and the learning curve will be steep but the turnaround should keep the learning curve to a relatively low spike as the new equipment will basically only change the timing for the items to be prepared and delivered as continual training takes place.
Mario has stepped in and decided to buy only one of the new ovens. The restaurant also decided to rent the facility next door, Cream Puffs, to broaden the ability to serve customers. The plan for the counter service pickup window was scrapped and the new business expansion opened. The learning curve for this was very low as it was an expansion of current processes that only increased the volume, it did not set any new processes in place that would increase the learning curve. The waiting time is down as is the queue length and the profits are up for the business. The service side of the business can now keep up with the demand side. Managing the wait times and queues are easier now since
Get Access