Plaza Grocery Case Study

1639 Words Mar 10th, 2013 7 Pages
I. INTRODUCTION Mr. Brad Holden is the executive vice president of the family-owned business chain of six branches, Plaza Grocery, in the metropolitan area. Mr. Holden's recently been swamped with problems regarding his employees, specifically the stock employees considering they are paid according to what is stated in the hourly wage rate in the Federal Law. He observed that they are not efficient and effective enough in their jobs, which resulted to empty shelves and slow service most of the time. He also had a hard time in obtaining enough applicants for Plaza Grocery and worse is his employees are doing only the menial level of effort in their jobs. He also noticed that his employees are lacking motivational drives to strive harder …show more content…
For profit sharing, employees are given a portion of the business's profits. An implementation of this would get them encouraged to work harder and do whatever it takes to increase the sales of the business since they are looking after the possible income at the end. In addition, once the issue on wage is settled, the management can also do performance appraisal. Through this, performance of the employees can be evaluated and certain information about their work and its improvement will be discussed. This will make way for the employees to be more motivated and get rewarded. The concept of performance feedback can also be related to the situation of Plaza Grocery. With proper implementation of feedback, employees will be aware of what to do and how well they are meeting their goals. Some of the guidelines in giving feedback are the following: be specific, allow room for choices, include positive factors to praise, establish priorities for change, and check for understanding to name a few.

V. ALTERNATIVE COURSES OF ACTIONS Nowadays, we can find different kinds of grocery stores around us and the supermarket is being dominant than local market in terms of quickness and accessibility to people. As we mentioned, it is not wrong that quickness of the market is one of the crucial thing that has to be maintained first. To solve Plaza Grocery’s problem about its workers’ lack of motivation, we would like to recommend three alternative courses of
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