Polar Representation of the Portland Plant Scenario Essay

630 Words Aug 6th, 2014 3 Pages
Running head: POLAR REPRESENTATION

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Polar Representation An Initial Study of the Problems at the Portland Plant Name University

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POLAR REPRESENTATION Polar Representation An Initial Study of the Problems at the Portland Plant The purpose of this work is to explore the performance objectives of the Portland Plant. They have been losing money for years and they are unable to identify the reason. Without internal changes they will be unable to acquire new production contracts and they may be forced to close the business. Portland is unaware that their company values are leading them to extinction. Analysis The five performance objectives (in no specific order) are quality, speed, dependability, flexibility,
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The Portland Plant will continue to produce non-compliant product until a time when a deficiency in the finished product is discovered. We can therefore assume that quality is not monitored during the production phase. According to Slack et al. (2013) " ... [when] quality levels or times are significantly different from those planned, then some kind of intervention is almost certainly likely to be required" (p. 511). An emphasis on flexibility over speed that values quality control and empowers employees to stop production when anomolies are discovered will ultimately improve Portland's production times. Conclusion The Portland Plant needs to re-order their objectives (from most to least important) as follows: (1) Quality, (2) Flexibility, (3) Dependability, (4) Cost, (5) Speed. (See Polar Representation of Performance Objectives in Appendix A.) This change will emphasize a superior finished product and the ability of the plant to adapt to market changes. Improvements in quality will influence their consumers’ decision to return, reduce costs due to mistakes at each process of production, and improve the dependability of operations (Slack et al., 2013, pp. 46-47). Flexibility will assure that Portland is able to adapt to market changes and assure their ability to customize operations to match products that their buyers are developing. According to Slack et al. (2013), flexibility within an operation increases speed, saves time, and maintains dependability of