Poor Communication as a Source of Interpersonal Conflict

Communication plays a key role in organizations as it allows organizations to be able to work effectively. Employees in an organization also benefits by communicating with other members and feeling being a part of the organization. It is not possible for an organization to operate without any communication between various levels, departments and employees.

Communication is essential in everyday life. The more efficient and effective we communicate the better quality of life we can achieve not only for ourselves but for those around us. We need communication for numerous reasons: -

Communication is a fundamental relationship building skill in the workplace. If people don’t communicate well they limit their ability to connect on any meaningful level. It’s important that I show respect to those I work with. Communications should be conducted in an appropriate, open, accurate and straightforward way. Workplace relationships become a lot stronger when people can clearly and effectively communicate what they need and allow others to do the same. There are many barriers to effective communication, the first barriers to check out are:

Communication is a fundamental relationship-building skill in the workplace. If people don't communicate well they limit their ability to connect on any meaningful level and, at the extreme, can create conflict. Positive communication skills like listening, open-ended questions, calm tone of voice and "I" statements help bring people

Communication is “the process of relaying information between or among people by the use of words, letters, symbols, or body language” (Cherry & Jacob, 2011, p. 381). Communication is a two- way process; the message conveyed by the sender needs to be heard and understood by the receiver. It is important for “leaders to communicate regularly and consistently with staff” (Shifflet & Moyer, 2010, p. 252). Some

Lateral communication- means communication between and amongst all given entities at a particular level of

Communication is the conveyance and flow of ideas from one person to another. The exchange of information takes place through letters, words, symbols and nonverbal behaviors. It involves the transmission of ideas from the sender to the receiver. Communication is effective only if the receiver fully understands the transmitted information. Many problems and failures occur in organizations due to poor communication. Objective and goals fail due to misunderstandings in the organization. Effective communication provides a chain of understanding to all participants in the organizational framework. It promotes the flow of information both vertically and horizontally.

It is important to remember that communication is purposeful. We do not communicate simply to make noise, but instead to share meaning and connect with others. Our needs are influenced and met through interaction with the outside world.

In general, communication means of connecting people or places. In business, it is a key function of management, which is an organization cannot operate without communication between level, departments and employees” (Business Dictionary, 2017). Also, ”communication is the act of conveying information for the purpose of creating a shared understanding. It is something that humans do every day. The word communication comes from Latin “communis,” meaning “to share,” and includes verbal, non-verbal and electronic means of human interaction” (Communication Study, 2017). “Scholars who study communication analyze the development of communication skills in humans and theorize about how communication can be made more effective.” (Communication Study, 2017). “Humans convey information through a variety of methods such as speaking, telephones, e-mails, blogs, television, art, hand gestures, facial expressions, body language and even social contexts” (Communication Study, 2017). One of the most form of communication that is being used right now is through text messaging and the cyber world. Communication can occur right away in closed, intimate setting over great periods of time in astronomically immense public forums. However, all forms of communication require the same fundamental elements, a verbalizer or sender of information, a message, and an audience or recipient. The sender and recipient must withal share a prevalent language or designates of understanding each other for communication to be prosperous. A study of communication often examines the development and structure of language including the mathematical languages utilized in computer

Communication skills are a critical component of any career field, its main purpose is to transmit a message so that it is clear. Communication can be used to

Communication is an important skill for people to have in an organisation. Through the interpersonal communication (communication between two or more people) process, people can exchange information, create motivation, express feelings or apply penalties for inappropriate behavior, all within the workplace (Robbins, et al, 2009). According to Eunson (2008) people who lack communication skills in the organisation should be trained to deal with different situation that involve communicating effectively (p. 554). In response to Eunson (2008), this essay aims to prove why interpersonal communication is an important skill to have and how organisation can train employees and managers to use these skills within the workplace. Additionally, the

“From negotiating for a promotion to resolving a conflict with a spouse, good communication skills can greatly improve life, while weak communication skills can make everyday interactions frustrating and tense. Interpersonal communication encompasses a number of communication styles; there

Communication is the transfer of information in either a written or verbal form or by pictures. Managers spend a lot of time receiving different kinds of communication and analyzing the information and then passing forward the necessary information to others. This can be done either informally or in a formal setting.

At the same time, effective communication is a learned skill; it is more effective rather than conventional when it’s simple. So it is necessary to develop skills to become an effective communicator for the successful of business and all other victory in life.

It is only through transmitting meaning from one person to another that information that information and ideas can be conveyed. The key parts of the communication process are (1) the sender (2) encoding (3) the channel (4) decoding (5) the receiver (6) feedback. There are three types of communication: upward, downward, lateral. The study was aimed to know the communication structure of Standard Chartered Bank. If any lacking is found, the organization will be able to improve performance. The study will find a chance to know the system of the organization and its communication system which will increase our knowledge and experience. The study has been done with the method case study. The study was done with the help of random sampling. The sample size of the study was 3. Their communication style is very rich. They have very effective communication system. By removing the communication barriers between higher level managers and lower level managers they can do it better. They should enrich their formal communication system. We think that after doing these things they will be improved.