Poorly Informed Walrus

Effective listening is the most powerful of all leadership techniques for motivating employees. The habit of Learning to practice your listening can do more to improve your relationships at work and at home than any other places. Effective listening is essential to motivating employees. If you think about it, you always listen to someone who you value. You listen when your boss speaks to you. You listen when someone who you look up to and respect what you speak, or speak to you. The more important the other person is, the more you hang on every word, and the more influenced you are by what they say. Listen without disturbance, move forward, face the person speaking directly, nod, smile and be pleasurable. When you nod and smile, you encourage

Let´s focus on communication, specifically listening. , As employees each of you have a leadership role based on your positions. In these positions you are required to take instructions, present guidance, make decisions, and implement policy. If you cannot listen effectively, you will miss critical instructions, mislead guidance, make less informed decisions, and hopefully never implement the wrong policies.

The road to receiving feedback well is a continuous highway whose only mile-markers are the progress beyond being beholden to the three triggers identified in Stone?s and Heen?s article, Difficult Conversations 2.0. Truth triggers are an emotional response where the recipient chooses to ?focus on what 's wrong with the feedback? (Stone and Heen, 2014, p. 72). This decision to reject feedback simply because part of it is incorrect?or perceived to be incorrect?prohibits a person from evaluating the fit of the feedback and acting on the applicable, useful parts. Overcoming an evocation of a truth trigger requires the receiver to ?dig under the label? (Stone and Heen, 2014, p. 72) and seek more concrete and definitive examples to better understand the feedback. Per Stone and Heen (2014), a relationship trigger comes about when the recipient focuses on who is delivering the feedback rather than what is being said. The relationship trigger tends to arise when the receiver believes the giver either does not have the proper level of insight to give the feedback or they distrust the motives and authority of the deliverer (Stone and Heen, 2014, p. 73).

Chris Cotter says that active listening is a complicated skill to learn because it requires an individual to be mentally engaged to the speaker’s tone of voice, and body language (Cotter). In other words, students need to be aware of both verbal and non-verbal messages. Louise Rehling says an effective means to start actively listening to focus on a what a group member is communicating, instead of thinking of a response at the same time. When a disagreement occurs in the group, members are expected to watch for body language and other cues to fully understand their group member thought process, instead of deeming them unhelpful for the group (482). When individuals feel that their voice is being heard then a trust among group members is strengthened and the quality of assignment is improved, thus listening skills is an important skill taught in group work. In the present day, a majority of companies want to create a relationship with their consumer. Employees that are able to actively listen to clients are better adept to understand the client and change the way they are communicating with the client.

In summary, communication and listening do not come easily to most people. This book allows the reader to learn about communication traps and techniques that can help solve communication problems to ensure that relationships are improved and that work performance can be better in the office

In this unit I have learned that listening to others when they are speaking is very important, and that you need to listen to them when they talk. Also, when you listen to them, that means that they will want to listen to you.

Listening is a profession setting allows us to form relationships with other coworkers, understand the needs and wants of others, properly understand the tasks at hand, and be able to differentiate between the levels of communication other have. Listening enables us to be able to perform better in a job and understand what others expect of you. Some significant barriers that are apparent in a communication setting would be noise, the inability to function as an active listener, and the failure to limit distractions. Many times we are given the chance to properly react to these barriers. By doing so, we allow ourselves to be much more effective in the work environment and allow others to be effective as

In one stage of communication, the quality of conversation can be improved when the workers are engaged in active listening. For instance, note taking during meetings which challenge both individual listening and writing skills, encourages co-workers to improve their sort-term memory to be more active later that day (Hybels & Weaver 2008,). It helps listeners to verify their understanding, and it gives the other person an opportunity to elaborate on main point of the information. Active and effective listening behaviours have a huge impact on the growth of business in the work place, because it shows the interaction between co-workers and how they deal with problems in their environment (Eunson 2012). Active and effective listening demonstrates the ability of workers to hear and feel what the other people want so say without judgment. Thus, active and effective listening skills have positively impact on the workplace.

Giving and getting feedback can be both positive and negative in which both ways can be difficult to hear. It can even be difficult to understand depending on how the feedback is being given and received. Either way giving and getting feedback can be discovered in many aspects of our daily lives and mastering this element of communication allows us to become more meaningful communicators. Through my research for this paper, I have been able to examine many variable environments in which giving and getting feedback can be found.

You have to have a reason to convey your message to the workers. You have to know how to communicate with your superiors, subordinates and the people who are in the same position that you are in. If the receiver of the information that’s given does not properly understand it then it is for naught. It could surely lead to the wrong thing being done and that is always a negative. According to speak like a CEO, Leaders who communicate well succeed because they can also articulate vision, share wisdom, and motivate others to

Speakers have the opportunity to express their thoughts to the listeners. Are the listeners receiving the message appropriately? Listening is more important because of the information that being receives and to provide feedback that can be beneficial. There are different listeners that occur in organizations that may satisfy or dissatisfy a manager or employee. A good listener’s provides the speaker their entire attention. They good listeners take into consideration that they can learn something or provide feedback that the speakers can deliberate. However, a poor listener receives the message but considers the information is less interested. In organizations, numerous of employees are poor listeners the fact is because of the information being received is not beneficial to their job description For instance; a manager has a speaker to communicate about the safety of security. It is mandatory for all employees to attend. While at the program, a couple of the

As Mr. Shaw quotes, “The problem with communication, is the illusion that it has been accomplished.” This is especially true in the workplace. For many of us, our job demands that we multi-task so right there, communication is weakened and it’s easy to have misunderstandings that most of the time could have been avoided if we had just done one tiny thing-

Being a good listener in IT can help you massively on a day to day basis with doing your job. For example working as a support technician a customer may ring you and tell you what the problem is. Whilst doing so they could give you a tiny piece of information which could save you hours of trying to figure out what’s gone wrong. Therefore it pays to listen carefully and pay attention to detail.

After reading Chapter 4, I found that my barriers to listening are multitasking and mental distractions mostly. With having a family, taking online classes, and working fulltime I find myself multitasking a lot to accomplish necessary daily tasks. Additionally, due to the same reasons I have mental distractions trying to remember and prioritize those same necessary daily tasks. For example, I can be at home on an off day completing three or four tasks, such as laundry, breast feeding, and vacuuming all at once. At the same time I can be on the phone with my husband and not be actively listening to a word he’s saying. I don’t believe being at work is any different except for the tasks that I am completing and the people I’m listening to. Although

You need to strike a balance with feedback in your workplace – every work environment is different, so what works in one company might not work in your company.