Population Of The Aging Workforce

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Executive Summary Population of the aging workforce will continue to increase and it is important to understand the advantages of older workers in an oragnisation and the implications (Bockman & Sirotnik, 2008). Many employers regard older workers as hinders or obstacles to growth and development of organisations (Kunze, Boehem & Bruch, 2013). This report firstly introduces the perceptions of older workers and discuses the stereotypes that older workers are less productive than younger workers. This report addresses the common issues of the aging population in the workforce and its misconceptions of older workers in a telecommunication oragnisation that callout and call-ins customers and door to door sales. In addition, demonstrates possible solutions and implications to reduce misconception and poor performance from older workers by creating supportive and encouraging environments that also allows older workers to participate in learning, training and development. The findings of this report revealed that the misconception of younger workers were more productive and performed better than older workers were proven false. Furthermore, the results revealed that older workers were as capable in performing as effectively as younger workers. Further recommendations were needed to ensure that practical implementation and methods are taken to improve the quality of the work environment for older workers by following the S.M.A.R.T principle. Introduction The aging

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