Pottery Barn Staff Case Study

Satisfactory Essays
Pottery Barn staff: I want to express to you my disapointment and sadness with the service that your company has given to me.I bought a dining table on October 28, 2015 and paid for the delivery to my home. We hoped that for Christmas we could have it to celebrate with my family and did not.Still has not come to my house and we are 20 January 2016. We have called several times to try to help with the delivery, we sent email and called many times to your client service offices and to the delivery company, but nothing has been achieved so far.The delivery company in San Juan informed me yesterday that still they didnt have enough supplies for the route to my city to deliver me my table.I very much regret having made this purchase with Pottery
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