Premier Care: Case Study

The reporting party (RP) stated there is a belief that the licensee and Maria Dickerson are committing fraud. According to the RP the licensee is never available. The RP stated Maria Dickerson lives in the licensed home with her son. The RP stated when they arrive to the facility Maria is the person providing care within 10-15 minutes the licensee would arrive at the home. There were a few occasions when the RP made visits she only communicated with the licensee over the telephone. The RP stated the licensee never answers the phone call made to (916) 806-8085 however, the licensee would return calls made to that phone number.

CCIB received correspondence from reporting party (RP) stated that he has been investing the owner of this Independent Living facility, Elvira Ferreria, who currently has a hospice resident who requires 24 hour care. Ms. Ferreria has billed the resident's family for her services (2 checks have been written on the resident's account by Ms. Ferreria). When interviewed last week by RP, Ms. Ferreria acknowledge she was acting as an unlicensed facility back in 2015. Ms. Ferreria also currently has another hospice resident in this home (no names provided for either resident). RP stated that Ms. Ferreria stated that she regularly receives resident from UCSD.

The reporting party (RP) stated that 92 year old resident Delora Lovelock DOB: 1/15/24 was residing in the facility from 5/15/2015 to 6/4/2015. Prior to admission the facility was informed that the resident had a broken femur and could not bear weight. The resident required two caregivers to transfer. Initially the facility assessed the resident and accepted her into the facility. Subsequently the resident was not provided the care necessary. The resident was transferred by one caregiver that resulted in the resident's trip to the emergency room where she was diagnosed with contusions to her ribs. The RP stated that prior to admission that the caregivers were trained in transferring resident however the caregiver had no idea how to transfer a resident from bed to

CCIB received SOC 341 reporting that during a meeting with the resident, James Brown (DOB: 09/18/84), social worker from Solano Adult Day Healthcare Center, the resident stated that staff Marco has hit him on multiple occasions. The resident kept repeating that he did not want to return to the facility. RP consulted with resident's previous social worker who affirmed that the resident has a history of making allegations that are not true due. Resident also has a history of Schizophrenia/Delusions. Facility staff stated that the resident has a history of making allegations whenever he is assigned a new social

The reporting party (RP) stated her son Da' Rell Jones DOB: 10/12/85 has lived in the facility for approximately 13 years. The RP stated on a visit she observed that her son's right eyebrow was swollen and escorted her son outside of the home. The RP stated her son is non-verbal but understands and is able to shake his head yes and no. The RP asked her son if someone had hit him and he nodded yes. The RP stated she named off the names of the caregivers and when she came to a caregiver named Chips, her son identified the caregiver by nodding no. The RP stated she notified the Regional Center of the incident. The RP stated that she is being retaliated against for filing the complaint with the Regional Center. On one occasion while out with her

Terry, APCW Cowsette received a hotline on Reported Adult Barbara Henson with the allegations being caregiver Neglect medical, Caregiver Neglect Physical, & Financial exploitation. APCW Cowsette was able to obtain enough evidence to pursue guardianship & conservator. The Ra was placed at Creve Coeur Manor with the understanding that DHSS would be pursuing guardianship & conservator. APCW Cowsette was informed by OGC Courtney Chaplin that she would not be pursuing guardianship because the Ra is in a protected environment. OGC failed to understand the placement was on the condition

CCIB Intake received a call from resident Eugene Kunz DOB 2/8/24 in room #6. Mr. Kunz call to state he wanted to remove his daughter Joyce as his Power of Attorney (POA) and pay his $3000 rent each month. According to the caller he has residing in the facility for approximately 3 1/2 years and wanted to return to his home, however due to his slight dementia he was having difficulty with his memory and therefore could not return to his home. Conversely the caller described how his daughter would have him examined by physician who would give him 3 words at the beginning of his examination and at the end would ask him the 3 words. Unfortunately the caller could never recall the 3 words and thus was unable to return to his home. Recently the caller

The Care Quality Commission is an important body in health and social sector (CQC), this body monitors hospitals, care house, GP surgeries and Dental practice to makes sure that they provide service uses with safety, effectiveness of the services and high quality of care (NHS Choice, 2013). CQC perspectives on quality are measure through putting service users on the centre of the care, promote independency and equality and improving the performance of health and social care organisations (CMM 2014).

Mr. Mendivil was referred to the STAR CAST on January 1, 2018, by SGPRC due to his noncompliance with treatment and medical appointments. He is diagnosed with type 2 diabetes and is prescribed insulin four times a day. Nursing staff from Care Unlimited Home Health come to the house every day to check his blood sugar, check his blood pressure, and administer insulin as ordered. However, Jesus is reported to often refuse to have blood sugar checked and to have insulin shots. This noncompliant behavior to treatment poses a high risk for complications from poorly controlled diabetes.

Correct Care Solutions, LLC. (CCS) is contracted to provide medical, dental and mental health services to the correctional population housed at the Mecklenburg County Sheriff’s Office (MCSO). The SOW agreement between MCSO and CCS is dated November 1, 2008. Per the agreement, a quality assurance plan requires an “outside” correctional health professional to conduct a peer review of inmate health care services with documentation of deficiencies and plans of corrective actions on an annual basis. The American Correctional Association (ACA) was contacted to conduct a compliance audit of the inmate health services operation for SOW agreement between MCSO and CCS.

The reporting party (RP) stated resident Frank Barrell DOB: 6/5/33 was admitted into the facility on 11/15/16 and passed away on 12/15/16. The RP disclosed the facility failed to offer the resident food. According to the RP, Mr. Barrell was a Hospice resident and would sleep several hours a day. Consequently the facility had failed to wake Mr. Barrell for his meals and not provide meals for him in his room. The RP stated when her employee would arrive and asked Mr. Barrell if he had eaten he would respond "no." Furthermore, the RP disclosed of an incident when an employee arrived after 10AM and Mr. Barrell had not had breakfast. The hospice employee went to the kitchen in search of food and was informed due to the resident sleeping through

The reporting party (RP) stated resident Juanita Knee was placed in the facility by Dignity Healthy on 11/23/16. While present in the facility the resident was hit by a caregiver during the night (name of caregiver was not provided). Subsequently the resident is currently terrified. Additionally the resident has not been given her medications and her oxygen has not been set up. According to the RP the resident has not been able to make her own medical decisions. Consequently the Dignity Health worker (Marguerite, (916) 631-3753) who placed the resident in the facility is contacting law enforcement on the caregiver. CCIB Intake LPA McGaskey contacted APS Pam Ng for additional information will be unavailable until December 5, 2016; contacted

The reporting party (RP) stated on 4/1/16 resident Clifford Soares exited the building and was found by the local Police Department and returned at approximately 2:00AM. According to the RP the resident lived in the memory care section of the facility. When the resident exited the facility the alarm didn't sound or the caregivers did not hear the alarm sound. The RP stated the facility failed to secure and monitor residents in the Memory Care Unit.

The attached correspondence was received from MetCare of Plantation in response to our Subpoena for Mrs. Staples medical records. Enclosed within is an Authorization for Release / Request of PHI to a Provider form which MetCare is requesting your client complete and execute giving them authorization to release all her records to us.

Dr. Robert Master, the founder of Commonwealth Care Alliance (CAA), had created the company with the vision to ‘bring high-quality and personalized care to people with complex medical and behavioral needs, resulting in improved health and better self-management of chronic illness, thereby reducing hospitalizations and institutionalizations.' Therefore, the main objective was to provide care outside the walls of hospitals and institutions to make it easier for the chronically ill and disabled to receive the attention they