Patient Communication Paper

The interview was conducted with a registered nurse with more than 10 years’ experience. Her current role is working in the Medical Assessment and Planning Unit, in particular, the palliative care area. On a regular basis, her role involves providing safe and quality care to her patients, and more specifically end of life care. In doing so, two predominant skills of communication

The building of a positive relationship is described as showing warmth, respect and empathy however to provide effective communication between nurse and patient the nurse needs to be aware of and identify the patient’s physical, social and psychological barriers. A nurse can use these tools to build trust, mutual respect and confidence with the patient as these are needed for

How we communicate effects everything we do. Whether talking to patients and family members, speaking in a team meeting, or talking with our children’s teacher at a conference, communication is how we learn information, teach information and express our concerns. With this paper I will discuss; the definitions of healthcare communication, the relevancy of effective personal healthcare communication with other healthcare professionals, clients, and patients, the relevancy of effective professional healthcare

Communication plays a big role in the health care system. Without effective communication, how will we keep our patients safe? It is imperative for health care workers to have proper communication with their patients. It is also important for interdisciplinary teams to communicate effectively. According to the Joint Commission, seventy percent of sentinel events were caused by failure of communication (Dingley, Daugherty, Derieg, & Persing, 2008). The purpose of this essay is to discuss the seven principles of patient-clinician communication to meet patients’ expectation and using interdisciplinary communication to improve patient safety.

By being Non Judgemental, nurses can build clients trust. (Chamber and Ryder.2009) ‘If nurse cannot accept patient’s value, the development of nurses and patient relationship based on trust is minimised.’ Therefore, assumption about Patients and stereotyping should be avoided as much as possible. Nursing should give the patient the opportunity to express themselves, no matter how long it takes to pass the information to you. This makes them feel valued and appreciated.

Being able to give and receive information is the key to provide effective care to the patient. Positive attitude towards work and sharing information is needed as this will lead in giving quality and satisfying care and promote wellbeing. Also informing patient about their care is important as this will help build trust between you and the patient .If there is communication between nurse and patient it increases the nurse understanding of the patient’s needs and values. It also helps clarification if there is misunderstanding (Dabney and Tzeng, 3013). Communication is a two way of expressive and receptive so that the message and responsibilities of both parties is understood. As a nurse I need to be clear, concise when talking and to write effectively. The information has to flow freely between health care team and patients (Boykins,

The author used the only way in which he could communicate to present his central theme which was communication. The book presents two ways in which a health-care provider can communicate with his/her patient. These two ways are vastly differing and represent opposite ends of the spectrum in which a health-care provider can communicate. The ways in which these communication styles are perceived by the patient is communicated within the book. The way in which the patient views his condition is influenced by the method in which the healthcare provider communicates with him. The author did a superb job of presenting his point that communication is a means to influence an individual’s outlook no matter how bleak the outcome appears.

Communication plays a crucial role in the health care industry. As we have learned throughout the semester there are many different channels of communication which all affect (directly or indirectly) patient outcomes and satisfaction. Recently, there has been a growing focus on the importance of educating our future health care professionals to be able to communicate effectively not only with their patients, but also with each other as a part of a multidisciplinary team. In order to develop a better understanding of the current state of and satisfaction of health care communication Matt Bowen and I have interviewed a past patient, referred to in this paper as patient K, and a doctor, referred to in this paper as Doctor H.

Communication is the activity of conveying information by exchanging ideas, feelings, intentions, attitudes, expectations, perceptions or commands (Nazarko, 2014) depending on the individual’s learned attitude, sociocultural background, context, past experiences, knowledge on the theme, and the capacity to relate with others (Saldaña, Alarcón, & Romero, 2015). In the profession of nursing, effective communication is fundamentally pertinent in implementing quality patient care and establishing a trusting, healthy nurse-patient relationship. Since nursing care is tailored to the individual patient and his or her needs, the method of communication utilized and most efficient for each patient may vary.

Communication underpins every interaction between professionals and service users. It is vital to remember for this to be effective it is a two-way process that will help in the development of a professional relationship (National Health Service [NHS], 2015). Sheldon and Foust (2013) agrees but further this by stating effective communication also assists in health, growth and development. Communication is one of the six nursing core values known as the 6’C’s and is the foundation of the other five core values (Erica & Elaine, 2015). Higgs, Sefton, Street, McAllister & Hay (2005) agrees and further this by stating effective communication ensures the service user receives a positive outcome from medical professionals when accessing any medical assistance. Effective communication is not a skill that an individual acquires in daily life, therefore it is vital that

The seven principles of patient-clinician communication are Mutual respect, harmonized goals, supportive environment, appropriate decision partners, the right information, transparency and

As nurses have a key role in meeting the communication needs of patients, effective nursing communication skills are a critical element of patient care (Candlin & Candlin 2003). Effective

The third principle of patient-clinician communication that I feel strong about is continuous learning. Nurses job is not only to administer medication and treatments, part of our job is to educate our patients. Making sure that they understand their medical condition and the potential impact on their lives. Not all patients learn the same way or at the same pace. Some patient may have visual, hearing, cognitive, or learning impairment. Knowing our patients and approaching them the right way is very important. Since I work in Surgical Intensive Care (ICU) most of our patients had some kind of surgery, and even though it is very unlikely that they will be discharged home from ICU, learning process starts there. Teaching them about their medical

Now that we have defined health care communication, this paper will now identify and discuss the relevancy of effective personal healthcare communication with other healthcare professionals and clients/patients; along with the relevancy of effective professional healthcare communication has on health outcomes. Proper communication between fellow nurses, physicians, and other healthcare professionals is imperative in order to deliver safe and high quality care that all patients deserve. Proper personal communication with co-workers and our clients/patients establish rapport with others, builds strong relationships, and lays the foundation for beneficial outcomes.

Our Nation’s health care system is inherently complex, it includes clinical and public health services leaving patients to be confused and forcing them to piece things together themselves. Clinician–patient communication is often limited affecting the health outcomes for patients ever, including how well patients follow instructions from clinicians. Few health care professionals receive much formal training in health literacy leaving additional demands on patients to educate themselves. Our program is designed to help eliminate the confusion of health literacy by allowing clinicians and patients around the clock online access to our program.