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Principles for Implementin Duty of Care in Health and Social Care

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1.1 Explain what it means to have a duty of care in own work role: A duty of care is a legal obligation imposed on any individual working within the care sector that they adhere to a standard of reasonable care whilst performing any acts that could foreseeable harm others. It is my responsibility that: - Whilst caring for an individual I promote their independency and assist them to understand and exercise their rights. - That I use established processes and procedures to challenge and report dangerous, abusive, discriminatory or exploitative behaviour and practice. - Following practice and procedures designed to keep myself and other people safe from violent and abusive behaviour at work. - Bring to the attention of my Manager …show more content…

An important part of promoting rights, choice and control is that people are encouraged to take the risks that come with day-to-day living but have an understanding of the potential consequences and have taken all possible steps to reduce the possibility of harm to themselves or others. The way in which I can exercise my duty of care in a risky situation is not to take steps to stop someone doing what they want but to access the risks carefully and to look at the protecting factors. I may have to think about what other protecting factors I can put in place so that the risk is managed effectively such as: A client may develop acute symptoms if he does not take his medication – I could reduce the risk by increasing visits to ensure the medication is taken correctly. 2.3 Explain where to get additional support and advice about conflicts and dilemmas: The first port of call if I am unsure about what to do and I am exercising my duty of care is to consult my Manager; they should be able to advise me about the best approaches to take. I could also contact the clients GP or the District Nurse for their advise. Trade Unions might be an option if I feel I am not getting the answers I need to help resolve the situation. 3. Know how to respond to complaints:- 3.1 Describe how to respond to complaints: Complaints to the

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