Principles for Implementing Duty of Care in Health and Social Care

616 Words Mar 5th, 2013 3 Pages
Principles for implementing duty of care in health and social care or childrens and young peoples settings

Task
A1 Q what is ment by the term duty of care
A Health and social care organisations have what is called a duty of care towards the pople in there care. That means that they must do everything within there power to keep the pople in their care safe from harm. It is not only the care establishment that needs to prioritise the safety , welfare and interests of the people it cares for, but also the care workers themselves who work at the care organisations. The employer also has a duty of care towards its members of staff, to ensure that working conditions are safe and suitable to deliver the services that they provide
A2 Q
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B3 explain where a social care worker can find advice and support information relating to conflicts and dilemmas in adult social care
Colleges at work, websites that deal with the subject that the conflict and or dilemma surrounds so you can understand it better from both sides. Experts such as doctors, nurses etc

C1 explain legal and organisational requirements for dealing with complaints
The organisation should have a complaints procedure and have a leflet explain what it is with a practical timetable for any and all investigations to complete this should be available to anyone who needs it the care commission is there to oversee this. Every care home and social care service must have and efficient procedure for dealing with complaints and have copys of the services complaints procedure so that anyone who asks can see
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