Principles of Management and Leadership

1785 WordsAug 24, 20118 Pages
Page 1 of 7 Principles of Management and Leadership OMP304 Applied Summary Paper When I was in junior high and high school, I worked at a local retail store. During the school year, I worked at the store every day after school and on Saturdays. During the summer I would work every day (except Sundays). This job was very essential to my growth as a person. The owner of the store was a very effective manager and leader. The manager role involves many different functions, but it can all be summed up as: “managerial work involves interpersonal roles, informational roles, and decisional roles” (Mintzberg et al., 1998, p. 1) which requires several skills including “developing peer relationships, carrying out negotiations, motivating…show more content…
He would observe actions and conversations of employees to see if areas, such as the compensation, seemed to be lacking. If he noticed areas that needed attention he would make those necessary changes. The safety needs “include protection from physical harm, ill health, economic disaster and the unexpected” (Duening, 2002, p. 21). The manager wanted to make sure that the employees felt safe at all times, even when they were not at work. He treated the employees like they were his own family and would do whatever was necessary to help them out in any way. If someone was threatening the employees in anyway, he would stand up for them. If some type of financial problem arose for one of the employees, the manager would sit down with them in private and make sure that everything was taken care of. He wanted them to know that whenever they needed something that he was there for them. Social needs are the “needs for social interaction and companionship” (Duening, 2002, p. 21). The manager encouraged the employees to work together as a team and to socialize while Page 4 of 7 Principles of Management and Leadership OMP304 Applied Summary Paper doing their work. He was not concerned with them socializing as long as their work was getting done. He realized that this created a better team environment and helped to increase the overall morale of the employees. Esteem
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