Problems Faced By Toyota Massine

Toyota was thought to be the best quality car in the 1970s and 1980s but, due to Japanese competition, American car manufactures soon began to close the rankings gap. At the top of their game in 2010, Toyota had to stop manufacturing and order a large recall of automobiles. While leadership was probably considered great at the height of Toyota’s success, changes were obviously needed during the recall period and management needed to be as adaptable to those changing conditions. The only thing regarded as permanent in a market economy is change

Toyota grew at a record speed and could not keep up with the speed in which it was growing. They are a centralized company and Japan only made the decisions. This prevented the company to keep up with the safety problems. The process that Toyota external suppliers follow when improving product and making sure the product is functioning properly before shipping to Toyota needs to be improved before they release the product from their warehouse to be sent to Toyota. This problem began when the company started to rapidly grow. Toyota’s lack of communication led to the faulty gas pedal recall.

Toyota faced a challenge related to the poor visibility and low quality of a supplier for the Suprima model. The Japanese brand, being related to a top quality product and a Just in Time manufacturing scheme could not afford to have stock out problems nor not meeting consumers’ demand for quality.

As if this weren’t enough, quality problems mounted week after week. Only months later in February 2010, the NHTSA revealed that it had received claims citing another life threatening defect in the break system for the Toyota Prius. More than 400 thousand Prius recalls resulted. In April of 2010, customers reported handling issues in the Lexus brand which resulted in another recall of 9,400 Lexus cars and a “Don’t Buy: Safety Risk” rating from Consumer Reports. Also in April, the company voluntarily recalled Siennas to address a problem with corrosion on a spare tire cable. Later that month, Toyota voluntarily recalled 2003 Sequoia SUVs to improve the stability controls. 2010 Tacomas were also recalled for defective front drive shafts. Once the quality icon, Toyota had hit a really low point; so low that credit

Due to Toyota’s financial greed and unethical practice, vehicles were wrongly equipped with faulty brakes, sticking pedals and poor quality door looks, which caused death of many Toyota customers and hundreds of dollars in damages. When a company like Toyota acts in an ethically questionable manner, it causes the company to lose customers and develop a negative reputation. Customer tend to lose faith in the company and have to look for better service

Considering the case study, Toyota’s current reputation and status in the global market is marked with recalls due to defective parts, malfunctions and safety risks—numerous lawsuits—and fines

The purpose of this report is to examine if the reasoning behind well-known car manufacturer, Toyota’s loss of revenue and leading market position is alone as a result of extensive product recalls following a fatal crash of a Lexus ES 350 on August 28th 2009. The journal article, “Toyota Crisis: Management Issue?” (Yuanyuan Feng 2010) provides an outline of the key factors that triggered the 2009 Toyota crisis, and explores whether the fall in the company’s returns by 19% were caused purely as a result of the recall and safety concerns, or something much deeper.

This case review is entitled, Toyota Uses Advertising to Restore Trust. In 2008 Toyota became the top automobile manufacturer in the world. This was in result of setting the standard for quality and reliability for decades. The ‘Toyota Way’ manufacturing philosophy was create, which was the main factor in winning the top automobile reward. In 2009 and 2010 the company hit a huge snag that caused questions to arise about the quality of its products. The company had to recall several of its top models due to safety issues. Eventually the company was fined from the government for hiding safety defects from the consumers, which resulted in a $16.4 million loss for the company. The company was the brunt of many jokes; therefore, deciding to change its image in the public yes, the company it a major overhaul to their advertising (Pride & Ferrell, 2013, p. 624). Can Toyota rebuild the consumer opinion and secure its brand?

Throughout this event, it is found that Toyota is negative to the whole event. Toyota 's technical departments initially found the hidden problems, which are discovered by the complaints of

Toyota was the pinnacle of quality in the 1990’s. Their use of “lean production” focused on eliminating waste and non-value added steps. This provided a competitive advantage surrounding cost and quality (Harmon, 2012). Toyota was viewed as a stable company by which investors could realize positive returns. In 2009 this pattern of stability was challenged. These challenges affected the overall brand value. Table 1 outlines the historical pricing of Toyota’s stock (TM) and associated market capitalization using close out prices from the end of each fiscal year.

• Toyota crisis responded passive, two months after the fatal crash that happened in California, Toyota forced to recall products.

Product-harm crisis, which is connected to defective or even dangerous products are among the most common threats to a company. They can be defined as sudden breaks in a product 's life cycle or problems that the manufactures negligence or product misuse. A company experiencing a Product-Harm crisis is a significant organizational management issue due to the probable adverse business after-effects. A crisis can happen to any company at any time. If the company does not counteract the crisis immediately, then the crisis heightens into misfortunes. Organizations are more susceptible than ever to the possibility of product-related events creating business disruption along the supply chain.

Toyota is a key player in global automotive market. Its structure constitutes if various production plants in different locations and a very strong branding which helps it capture a major market share. Like other enterprises, Toyota has several strengths and weakness which makes it what it is now. Toyota heavily invests in Research and development which helps it come up reputable product line which is spread out throughout the world because of its strengthening global distribution network however its recent product recalling, loose grip in key geographic areas and wrong allocation of resources shows that even a strong brand like Toyota has its weaknesses.

It has been created also a gap between Image and Vision. After the crisis Toyota's relationship with its main stakeholders (suppliers, national and international customers, employees, dealers and investors) was not so strong as before, because it was loosing its reputation. The investors and the suppliers were complaining because recalling million of vehicles, and the customers were disappointed because they were not receiving what they expected.

One potential threat for Volkswagen is that Toyota may respond strategically by also cutting its prices. However, given Toyota’s quality problems over the past year, they will not be able to lower prices, as this possibly would create the perception of lower quality.. First and foremost, Toyota needs to ensure it handles its quality problems to its customers’ satisfaction. The auto maker needs to ensure the public perception is that Toyota is being upfront, honest, and responsible in dealing with recalls and the