Procter & Gamble Resources, Capabilities and Competitive Advantage

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Procter & Gamble Co. (P&G)
P&G – Procter & Gamble is a consumer product company founded and headquartered at Cincinnati, Ohio in 1837 by Mr. William Procter and Mr. James Gamble. It is now led by Mr. Alan.G.Lafley whom rejoins the company in 2010.
P&G success was contributed to the heart of its business model – Innovation; and that is not just for newly invented product or service, it was for the goal of recreating needs for the improvement of consumers’ living. And it is a very long culture started where the roots started from the founders; whom are soap and candles makers. The first innovative product – Ivory; started in 1879, by James Norris Gamble who is the son of the founder and a trained chemist. Ivory at then was an
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Driven by an Innovative Culture
In 2011, CEO of P&G - Mr. Robert McDonald mentioned that he is on a mission and that is to make P&G the most technologically enabled business in the world. And he get it all started by digitalizing operations everywhere which has eventually contributed to reduction of cost, time and effort, reaping better product yet higher profitability.
Within manufacturing, employees can now use Ipads to download real time data for communication, the goal was to integrate their operational and financial system whereby cost of each product line will be displayed, allowing management to make effective market decision at real time.
Within Logistics, there is a “Control Tower” and Distributor Connect” program that were with the intent to monitor all inbound or outbound activities within internal or external resources, it has since been able to effectively reduce deadhead moments. By bringing innovation into their supply chains to deliver better efficiency and lower cost, it is no surprise that P&G was ranked among the Top 5 in the award for Gartner Supply Chain Top 25. With the effective supply chain, it has help to keep hiking costs at bay, where P&G can price their product competitively; which ultimately spells benefit for the consumers.
For retailers, P&G has developed a sophisticated ordering application whereby retailers can now order via wired phone or wirelessly via a mobile
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