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Professionalism And Accountability In Healthcare

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Professionalism is defined by Merriam-Webster as “the skill, good judgment, and polite behavior that is expected from a person who is trained to do a job well.” (Merriam-Webster, Inc., 2015) Accountability is defined by Merriam-Webster as “the quality or state of being accountable; especially: an obligation or willingness to accept responsibility or to account for one's actions.” (Merriam-Webster, Inc., 2015) Within the healthcare community these two states of being go hand-in-hand.
A professional in healthcare will know their job, be able to do their job, and treat their patients and other clients, which includes co-workers, with dignity and respect. The professional will also maintain a level of accountability. If there has been a mistake, problem, or issue they will own up to it and take steps to correct it. The patient or client is never told anything other than the truth. …show more content…

Healthcare workers are held to a higher standard because they are dealing both directly and indirectly with people’s lives. A person being sick or injured generates a lot of emotion and that can make a situation very volatile. Healthcare workers who maintain a professional character, quality, and conduct generate trust in patients and clients. (Rubino, Esparza, & Chassiakos, 2014, p. 79) When a healthcare worker responds with a professional attitude they bring the level of emotion down to a manageable level and create an environment that is better suited to healing. The patients and clients that trust their healthcare workers are more apt to follow their care plan and will have better

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