Program Assessment Tools : Standards Of Excellence Self Assessment Tool Essay

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Running head: Program Assessment Tools 1

Program Assessment Tools
Deidre Camper
University Baltimore

PROGRAM ASSESSMENT TOOLS 2
Program Assessment Tools
Standards of Excellence Self-Assessment Tool Background. This tool is sponsored by the United Way of America. This tool is designed for United Way organizations but can be applied to nonprofits for internal evaluation purposes. This tool can be used to: (1) gauge your organization’s current status relative to the Standards of Excellence, (2) identify areas of strength where your expertise could be shared with others; and (3) determine where to focus your organizational development and improvement efforts (“United Way”, n.d.). This tool is marketed towards United Way organizations but can be applied to nonprofits for internal evaluation purposes.
Content Summary. This assessment tool consists of a list of best practices. These practices are divided into 13 categories: 1. Governance, 2. Legal, 3. Organizational Culture, 4. Human Resources, 5. Diversity, 6. Fiscal, 7. Information Technology, 8. Programs, 9. Consumer Awareness & Responsiveness, 10. Volunteer Management, 11. Planning, Evaluation & Continuous Agency Improvement, 12. Fundraising & Revenue Generation and 13. Marketing. Each category is then used to assess
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