Project Communication Management

1001 Words Mar 18th, 2008 5 Pages
Project Communication Management

A failure to communicate is often the greatest threat to the success of any project, especially information technology projects. Communications is the lubricant that keeps a project running smoothly. Project communications management involves communication planning, information distribution, performance reporting, and stakeholder management. Communications planning involves determining the information and communication needs of the stakeholders. For example, who needs what information, when will they need the information, and how will the information be communicated to them. The output of the communications planning process is a communications management plan Information distribution involves
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The answers to these and other questions will help project managers determine the best way to disseminate information. Important considerations include the use of technology, such as E-mail, formal and informal communications, and the complexity of the communications.
Effective distribution of information depends on the skill of project managers and project team members in regards to their ability to communicate. Communicating includes many different dimensions, such as writing, speaking, and listening. Project personnel need to use all three skills in their daily work routines. In addition to this, one must remember that different people respond differently to different types of communication. Some people might prefer to stay informed through an informal discussion held over coffee once a week, while others may need more. Regardless, the project manager needs to be aware of and take advantage of this special communication need. The project sponsors will give better feedback about the project during these informal talks then they will through some other form of communication. Informal conversations allow the project sponsor to exercise their role of leadership and provide insights and information that are critical to the success of the project and the organization as a whole. A short face to face meeting can be more effective than electronic communications, especially when the information being