Project Management : The Six Sigma Process

executing Six Sigma in an effective way to solve such complex problems, but also cocoordinating them with other projects and tasks through out the company. In order to

1. Six Sigma is a management philosophy that sets objectives, collects data and analyzes results as a way to remove wasted expenses from its processes and help reduce the number of defective products produced. Six Sigma uses quality measures to strive for near perfection by eliminating errors and variables.

There are always pros and cons to any quality improvement methodology. For instance, the pros of Six Sigma tend to place extreme importance on leadership and its support for the success of the project. Another pro is the integration of different human elements, which include cultural change, and focus on the customer and their needs. “By using the concept of statistical thinking, Six Sigma encourages applications of statistical tools and techniques that reduce variability” (Harry, 2000). The cons of Six Sigma include, not having the quality data available, especially when a new process has been implemented without having the data available. Often the solutions that Six Sigma proposes can be costly and only a small

Six Sigma focuses on defect prevention; improving quality, cost savings, and reducing waste by helping

Six sigma is a quality management approach that places heightenedmanagerial attention on customer satisfaction and on seeking businessprocess improvements.

Now a day's global market in the world and all companies are looking up making new improvements that drive bottom line results. In that process all originations and companies are turning to process improvement methodologies such as lean six sigma. Continual improvement, as one of the objectives of a quality management system is achieved by the improvement of all processes and activities at a particular stage of the production cycle. Continual process improvement is also the only way how to survive and succeed among competitors. The management of the company will always be looking for opportunities that will enhance the effectiveness of the company’s processes. Lean Six Sigma is one of the significant methodologies of quality management, this seeks to increase productivity and improve quality of process outputs. As a customer oriented managerial strategy, it emphasizes that imperfection is an opportunity for improvement. The Lean Six Sigma system helps to effectively reduce any defective process; it improves the quality of the provided services and makes the

Six Sigma is a business metrics that seeks to identify and eliminate causes of errors or defects as well as failures in business processes by focusing on output that are critical to customers (De Feo, Barnard 2004). It is also a measure of quality that strives to eliminate defects using the application of statistical methods. In this case, a defect is defined as anything that could lead to customer dissatisfaction. Six Sigma’s statistical quality control is the method used to measure variability in a product for evaluation and corrective actions. When the product metrics exceeds the bounds of acceptability, based on statistical inference, the product can be rejected with reasonable assurance that does not meet requirement. It aims to identify and eliminate waste in order to increase speed and flow from start to finish. It also identifies the critical steps, and deleting those not required or nonessential. There are so many metrics process in today’s business industries but the metrics that Six Sigma’s statistical thinking can also be defined as a thought process. In which it recognize the variation is all around us and present in everything we do. The Six Sigma’s interconnected processes and identifying, characterizing, quantifying, controlling and reducing variation provide opportunities for improvement within any organizations or firms. That is to say,

Design can be related to the creation of products goods and services for the benefit of customer satisfaction. When a product is not created effectively the organization could be plagued with costly problems down the line. However, Six Sigma uses tools that will allow companies protection from future problems and widespread liabilities (Kumar et al., 2009). If an organization implements six sigma in well planned out and methodical way, the benefits for the organization could be endless and have a positive effect well into the future of the organization. Therefore, main focus of Six Sigma is to ensure speedy breakthrough performances, substantial financial outcomes, and to have long lasting effects. Another component of Six Sigma is Total Quality Management which focuses things such as strategy, process, and the end

Six Sigma is a process improvement initiative developed by Motorola that assist organizations in identifying and reducing defects and inefficiencies within their existing business processes. The quality management system is a project-oriented system that drives cost savings and increases firm’s profitability by reducing variation in firm’s processes, products and services. (Russell, 2011). The process begins with four steps align, mobilize, accelerate and govern. Companies begin aligning by constructing company-wide metrics surrounding financial and strategic goals of the organization. These metrics are used to determine the area of the business that requires the most improvement and would have the largest financial

Six Sigma improves the design, the original design business strategies, optimize satisfaction and minimize waste while increasing the financial stability or include monitoring the process of elimination.

First, The Six Sigma, usually intended as a professional plan, includes refining, scheming, and monitoring procedure to minimalize or remove excess while enhancing gratification and increasing financial steadiness. The performance of a procedure—or the process competence—is used to ration enhancement by associating the baseline process competence (before development) with the process competence after directing possible solutions for quality development.

The concept of Six Sigma was developed in the early 1980’s at Motorola Corporation (Harry and Schroeder, 2000). Six Sigma can be defined as a statistical measure of the performance of a process or product (Kumi et. al., 2006). It is used as a quality control mechanism, which seeks to reduce defects or variations in a process to 3.4 per million opportunities thereby optimizing output and increasing customer satisfaction (Sambhe, 2012). Sigma is representing the standard deviation, a unit of measurement that designates the distribution or spread about the mean of a process (Six Sigma Academy, 2002). In addition, the Six Sigma uniquely driven by close understanding of customer needs, disciplined use of fact, data, and statistical analysis, and diligent attention to managing improving, and reinventing business processes (Pande, P., et. al. 2000). The Six Sigma methodology uses statistical tools to identify the factors that matter most for improving the quality of processes and generating bottom-line results. The Six Sigma DMAIC (Define, Measure,

The total Quality Management Approach works towards achieving client satisfaction and gears its entire process and work towards that outcome. A successor of that approach, six sigma also works towards customer satisfaction but includes many other aspects too, focusing on seeking to introduce perfection in all areas of the business by identifying and removing possible defects, looking out for and dealing with unpredictability, and minimizing variability. Six sigma seems to add to the objectives of TQM particularly since TQM too, focusing on the client, seeks to eliminate initial defects and prevent wastage. This is precisely the objective of Six sigma, performed via scientific metrics. It seems to me, therefore, that a hybrid approach of TQM supplemented with six sigma may go a long way in helping companies effectuate tangible improvements in quality, productivity, competitiveness or financial return. What this study, consequently aims, to do is to format a hybrid approach

Six Sigma is a quality program stressing the need for quantitative quality standards that focuses on improving the product for the customer, and that this in turn, will improve quality and reduce costs. Introduced by engineer Bill Smith at Motorola in 1986, Six Sigma is now widely used throughout the manufacturing industry. In statistics, sigma is the notation for the standard deviation, which is related to variation. The ultimate goal of Six Sigma is to reduce variation in a process in order to reduce defects caused by a process and defects seen by customers. Six Sigma is broken up into two disciplines for manufacturing, DMAIC and DMADV. DMAIC is used to continuously improve existing processes, while DMADV is

The first year of deployment was extremely difficult for Six Sigma success. They decided to select the project on the basis of high probability of their success and targeted to complete them in a short period to assess the success. These projects were treated as pilot projects with a focus to learn. For the selection of the right project the field data was collected, process map was developed and the importance of the project was judged from the eyes of customers.