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Operations Management: Processes and Supply Chains, 10e (Krajewski et al.) Chapter 1 Using Operations to Compete 1) Operations management refers to the direction and control of inputs that transform processes into products and services. Answer: TRUE Reference: Operations and Supply Chain Management Across the Organization Difficulty: Easy Keywords: operations management, inputs, process, transformation 2) As a functional area of a business, Operations translates materials and services into outputs. Answer: TRUE Reference: Operations and Supply Chain Management Across the Organization Difficulty: Easy Keywords: operations management, inputs, process, transformation 3) The three main line functions of any business…show more content…
Answer: FALSE Reference: The Supply Chain View Difficulty: Moderate Keywords: supplier relationship, process, order fulfillment process 19) Environmental scanning refers to the unique resources and strengths that an organization 's management considers when formulating a strategy. Answer: FALSE Reference: The Supply Chain View Difficulty: Moderate Keywords: environmental scanning, strategy 20) A firm 's core competencies should determine its core processes. Answer: TRUE Reference: The Supply Chain View Difficulty: Easy Keywords: core competency, core process 21) Competitive priorities are the means by which operations implements the firm 's corporate strategies. Answer: FALSE Reference: Competitive Priorities and Capabilities Difficulty: Moderate Keywords: competitive priority, corporate strategy 22) Flexibility is a possible competitive priority. Answer: TRUE Reference: Competitive Priorities and Capabilities Difficulty: Easy Keywords: flexibility, competitive priority Learning Outcome: Discuss options for measuring supply chain performance. 23) Consistent quality is not important to today 's consumers. Answer: FALSE Reference: Competitive Priorities and Capabilities Difficulty: Easy Keywords: consistent quality, competitive priorities Learning Outcome: Discuss options for measuring supply chain performance. 24) Volume
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