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Project Report : The Quality Management On The Performance Of The Firm Essay

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Research Project Report Title

Company Name

Date
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1 ABSTRACT
As …… 1 Contents
1 ABSTRACT 3
2 Introduction to company 5
3 MANAGER, QMS and Organisation 5
3.1 Requirement of the quality manager: 5
3.2 Identifying the quality issues 5
3.3 Managers roles and responsibilities in the QMS Implementation : 5
3.4 Managers’ relation with other employees: 6
3.5 Control process: 6
4 Measurement and Effectiveness of QMS 7
4.1 Effectiveness of QMS in businesses: 7
4.2 Effective form of QMS in the company: 8
4.3 Impact of the quality management on the performance of the firm: 8
4.4 Importance of review of QMS in organisation: 8
5 Mechanisms for updating a QMS by a Manager 8
5.1 The continuous improvement and relation with other departments: 8
5.2 Principle in quality improvement: 10
5.3 Audits 10
6 Conclusion/Summary 11
7 Reference List 12

Appendices
Appendix 1: Relation of Quality management with other fields 13

Figures
Figure 1: Continuous development process (Chartered Quality Institute ,2014). 10 2 INTRODUCTION TO COMPANY
The company Quality Upholstery and Carpet Cleaning is an established company in Rotorua, New Zealand. It is planning to extend its services to

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