Promote Communication in Health and Social Care

If people don't communicate well they limit their ability to connect on any meaningful level which can create conflict. Depending on the position in workplace, others will have expectations of how an individual should communicate with others. It is important that for any employee show respect to those he or she works with. The general social care council’s code of practice states that communications should be conducted in an appropriate, open, accurate and straightforward way. By communicating in this way others will have trust and confidence in any employee and their abilities. Workplace relationships become a lot stronger when people can clearly and effectively communicate what they need and allow others to do the same.

In this essay I will be explaining how I use good communication and interpersonal interactions with the residents I will meet on my work experience at a residential home for older people. I will be explaining the skills and strategies I will use to make communication making sure it is effective. My essay will talk about different types of communication for example one to one, with different types of people, including professionals and service users. I will use communication with a variety of people and consider the most appropriate form of communication to be applied making sure the needs of all individuals are met. I will also explain and discuss Argyle’s

Communication in the healthcare field may be a little different for some people. Healthcare requires the communication to have a purpose, and that purpose is revolved around a person’s needs. A patient with good staff communication during

3.5 Explain how to access extra support or services to enable individuals to communicate effectively

Service users who have communication problems need support to enable them to express themselves effectively. It is therefore important for the carer to be aware of the individuals preferred method of communication and also to support the individual to use their preferred method. Service users have the right to communicate through their chosen method and their choice should be acknowledged and respected by supporting them. The Service user’s right are particularly important when using specific communication methods and language because it’s their major way of communicating their needs and preferences. Communication is a basic human right. Without

Communication is usually taken for granted in our every day to day living as we use it without thought. Good communication skills are needed in the workplace and especially with nursing staff to and from patients when giving first hand care. Good or bad communication can make there experience within the health care setting a positive or negative one and can leave a lasting impression. A good health care provider can use there communication skills to put a patient at ease with a few comforting words or gestures, a lack of positive communication in the health care setting could leave the patient feeling neglected, ignored and not valued as a patient.

2.2 contribute to identifying the communication methods or aids that will best suit the individual

It is my responsibility to make sure that my communication skills meet the need of the service users I support. I should not expect the service users to adjust their communication to fit in with me.

Effective communication is essential in building a meaningful relationship between the resident and the carer as it can help build trust and respect. Effective communication is fundamental in regards to the resident’s needs and preferences and to ensure they are met. As a carer i would discuss

When talking to people you can find out how they are feeling by the way they are sitting, holding there selves and whether they make eye contact. A happy person will make eye contact but an unhappy person may look down and may appear tense.

As part of my M3 I will write a report to review and assess my communication and interpersonal skills during each interaction within my P5 and P6. I will discuss factors such as tone of voice and non-verbal communication. I will also highlight my strengths such as my ability to make a service user feel at ease and my weaknesses such as miscommunication due to misunderstandings.

In this essay I will be analysing effective communication and reflecting on a personal situation that demonstrates this within a health and social care setting. There are many different types of communication, verbal, non-verbal, formal, informal, written and it can be shown through your tone of voice, thorough your facial expression, as well as the through your body language. The official definition of communication according to Oxford Learning Dictionary is, “the activity or process of expressing ideas and feelings or of giving people information” and I will be using the Gibbs reflective tool (1988) and its 6 stages as the frame work to break down the incident I was involved in and compare it to the

There are several of communication techniques used in health and social care settings. Effective communication is essential to provide quality care service to service user.

Posture: Posture is a form of non-verbal communication which can be used by individuals, this is the act of positioning a specific part of your body in a way that is sending a message to the second party. For example, shaking your head while someone is talking indicates that you don’t agree with what they’re saying. Even the way you sit or stand can send messages to the second party you may be communicating with.

Moving up the body, the arms have a larger range of motion than the legs. This allows them to put more emotions on display. In addition to range of motion we have the dexterity of fingers to communicate with. Our hands spend most of our time out in front of us projecting our feelings and emotions. Open hands typically indicate honesty. During an honest story our hand gestures increases helping us tell the story. Hiding are hands can indicate nervousness or deceit. When we lie we typically rehearse the words or lay the lie out in our minds. We don’t typically rehearse the body language. That causes our hand gestures to diminish. Also our hand gestures can disappear when we are nervous. Talking to a superior or public speaking are good examples of this. We use our arms as natural barriers to protect ourselves when we feel threatened or defensive. Just like the legs, when we cross our arms we close our minds. When the person you’re talking to crosses their arms they are usually no longer interested in what you have to say or they feel threatened. If the hands start to clench and the jaw tightens up look out. A verbal or physical attack may be building. If while